Nora N.
Route tracking is useless outside of the US
I bought the Hamilton cards for a friend of mine roughly three weeks ago, they showed up yesterday! Considering I live in Norway I think that's quite fast. The cards are in good shape and seem to have been kindly handled during transit, with only a little bend on the side of the box, however I'd like to complain that the tracking system is useless. I'm unsure if this counts in the US, but internationally their tracking company 'Route' does not function. I downloaded the app immediately after they told me to and was shown my package being shipped from their warehouse to the airport in roughly 5 days, but after that there's complete silence. I was not notified that my package had even left the country, and when I got a message from my postal office, there was no information to tell me what I had actually gotten. The name the package was sent with was simply SHIPPING DEPARTMENT. I don't recall if I paid any extra for the tracking service, but if I did I will clearly say that it was not worth it. Overall good product, very happy, but the tracking service was of no help.