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Broadway.com Reviews | Read Customer Reviews of broadway.com

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Events & Entertainment
Events & Venues
Broadway.com

Broadway.comReviews of broadway.com

4.6403 reviews
Events & Venues
729 7th Avenue, New York, New York

Directions Website

Broadway.com4.6

Reviews403 About Contact

Overall score

4.6 out of 5

Excellent

Average of 403 reviews

Distribution

5★82%
4★8%
3★1%
2★0%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

broadway.com
[email protected]
729 7th AvenueNew York, NY 10019

About Broadway.com

Broadway.com is the official destination for Broadway and Off-Broadway tickets. Explore shows, customer reviews, and our award-winning coverage to bring the full Broadway experience to your fingertips. With competitive pricing on every Broadway show and discounts available on select productions, we make it easier than ever to see the shows you love. From your first search to the final curtain, everything you need lives here.

Broadway.com (broadway.com) has 403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: broadway.com
Category: Events & Venues
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 11% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Broadway.com reviews

403 approved reviews, newest moderated first

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Wade W.
Jun 7, 2025
Easy to use.
Easy to use.
Report
George
Jun 6, 2025
very easy to pick and see seats
very easy to pick and see seats
Report
Seattle NY L.
Jun 6, 2025
Very easy way to get tickets
Very easy way to get tickets. We will see the show in one month. We were able to select the seats we wanted.
Report
Karen S.
Jun 6, 2025
Very easy to access tickets
Very easy to access tickets. I made a mistake and had no problem canceling and starting over. PS: Excited to see this show!
Report
Jeronette A.
Jun 6, 2025
MJ The Musical Tix
Very easy to navigate and checking the seats.
Report
Debbie T.
Jun 6, 2025
It was very easy to chose my seats and…
It was very easy to chose my seats and purchase my tickets
Report
Kevin D.
Jun 6, 2025
Ability to choose your seat
Easy and convenient to navigate and gives you the option to choose your seat from the seat map and also affords the buyer to see what the view will be like from the desired seat.
Report
Amy M.
Jun 6, 2025
Easy to use site and especially liked…
Easy to use site and especially liked view from my seat capability. Didn’t like that I can’t download the tickets to my Apple wallet though. Otherwise would have been 5 stars.
Response from Broadway.comJun 6, 2025
Hi Amy! Thanks so much for your review — we’re glad to hear you enjoyed using our site and loved the View From My Seat feature. 💺 Just to clarify, yes, you can download your tickets to your Apple Wallet! One of our customer support team members will be reaching out shortly. We hope your next experience earns that fifth star! ⭐️🎭
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