The British Food DepotReviews of britishfooddepot.com

The quality of their products is great. Always fresh and quick. The only place I shop for British goods. Would love it if they would carry Scottish Meat Pies. Hopefully that will come.

I love getting my monthly subscription boxes 🥰😍 I’ve ordered other items too and always have come intact, packaged neatly and always tasting great!

This company offers authentic British foods. Their service is outstanding. We used to live close to their warehouse; then we moved Tennessee. I can still order knowing everything arrives in a safe and timely manner. Ignore that 1 star review!

I've been pleased with the price, quality (can't get many of their unique items anywhere else), freshness, and timely delivery of items from the British Food Depot, especially the way items are packed in the delivery box. I am a repeat customer.

I wanted to jump in here an give my review since I see a lot of negative ones. A year ago I made a large order for chocolates. I received the order on time and complete with everything fresh and in great condition. I just received an order I olaced on October 27th received it two days early and everything is perfect. I haven’t had any problems and will likely order again next Christmas to get my Quality street and Roses tins.

The products are genuine and they are affordable. The delivery is rapid

The last review I read rated this company very low. I am a first-time customer and had seen mixed reviews for them but I decided to give them a try. Here's my experience: I placed my order close to the holidays and made a mistake and had to reach out to their customer service via email. The turnaround time was very good and the issue was resolved on the first contact. I just received my order today 1/3/2022 and I was impressed by the careful way the order was packed. The glass jars included in the order were well wrapped individually in plenty of bubble wrap. We tried the perishable items right away (Crisps/Chocolate etc) and they tasted great. I was impressed overall by my experience and will definitely be ordering again. I may even subscribe to their monthly Brit-Pack subscription! Sorry to hear someone had a negative experience but I can't fault my order at all. Enjoying my taste of home as we speak! Cheers!

I'm definitely a fan of the British Food Depot. I've done some comparative online shopping for British food items, and BFD has the best overall experience around. Their prices are typically the lowest, with many of their items on sale and others simply lower than other websites. Shipping is usually quite reasonable as well. I tend to buy a lot at a time so I get the most out of my shipping buck, but it never feels too exorbitant here. Their response time to questions on their Contact page is also stellar. I had a fairly straightforward question that they responded two within about two hours on a midweek afternoon. That isn't always my experience when sending in inquiries online. To me, that tells me they are staying alert for customer comments (good, bad, or otherwise). I appreciate that. My items always arrive in perfect condition, even when I mix heavier items (like cans or bottles) with more fragile items (like chip/crisp bags). They seem to have a magic about their shipping habits I think! Overall, I highly recommend their services if you are a ex-pat or simply want to try some British food favorites. Their selection is not always the best (you have to take what they have in stock), but it's pretty varied and they list quantities for each item. I'm already looking forward to my next order!