BrioWe founded Brio Product Group to create fantastic products that promote the health and safety of our customers. We believe that all the products that we use and touch should be well designed and made to exceed your expectations. We focus on creating and improving products that we use every day by optimizing design, features and materials. These items with which we interact with the most, should serve to improve our life, health and safety. We enjoy creating and improving products for those who are looking for a great experience and exceptional value.
Brio (brio4life.com) has 733 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingPharmacy & Medicine · Romeo, Michigan
Excellent
Pharmacy & Medicine · Royal Oak, Michigan
Excellent
Pharmacy & Medicine · Novi, Michigan
Excellent
Pharmacy & Medicine · Ann Arbor, Michigan
Excellent
Showing 19 reviews with 2 stars · Clear filters
David D.
Does not work well for shorter beards in my opinion.
Response from BrioAug 9, 2019
Hi David, I'm so sorry to hear that you aren't liking your trimmer! Feel free to reach out to our customer service team so we can get more details and provide a solution for you! Best, Torrie
Ishraq
PROS: quiet, feels good to hold, solid packaging, feels premium CONS: 1) does not have enough length options. my stubble falls in between the lengths that are achievable by this trimmer. therefore, it either cut too much beard for me or too little. 2) the trimmer head is very big, it is hard to use for precision cutting/trimming and lining. 3) does not ship to singapore. i had to order it to a friend in the US and had him bring over. it's gonna be very pricey to return the item, so there is no point. basically, i feel like i have wasted my money. and this thing is not necessarily cheap.
Ryan W.
Package got lost through usps. Replacement package got lost through UPS. Since I purchased the Brio Beardscape to trim my beard for upcoming interviews, and the Brio Beardscape has not arrived; I have since had to shave off my beard to conduct the interviews. Brio has tried to get me my package, but the carriers have consistently lost my package. Now, two weeks later, I am waiting for a third replacement package through FedEx. I hope I finally get this one, and by the time I get it, I will have waited for three weeks.
Joe
Cheap plastic, too lightweight and unbalanced in the hand, does not cut close enough for line-ups, 3 out of 10, can not recommend. Don't believe the paid YouTube endorsements.
Response from BrioJul 31, 2019
Hi Joe, I'm so sorry to hear you aren't satisfied with your Axis trimmer. Please feel free to reach out to our customer service team regarding a return - [email protected] Thanks, Torrie
Paul V.
I bought the brio beardscape a couple weeks ago, rated it at 3 stars because upon first use the blade was stuck when trying to adjust it, customer service has been great they reached out to me and instructed me to remove the blade and re install it. That didnt work so they sent me a new blade, which also still does not work when trying to adjust it, im very disappointed with this product but the customer service so far has been great
Response from BrioJun 20, 2019
Hi Paul, We are so sorry that you're having such a rough experience with your Beardscape! We will follow up with you to fix this - you are our priority and we will make this right. Thanks, The Brio Team
David K.
This is the third time I've tried to purchase the same product. Each time I've got a confirmation and then I get an email saying the order was cancelled.
Response from BrioJun 12, 2019
Hi David, We are so sorry you're having trouble with the ordering process! Please feel free to reach out to our customer service team to discuss this further - [email protected] Thanks, The Brio Team
Kevin K.
I have other trimmers that perform better that I purchased from Walgreens. Guards don't click on very well, I don't like switching between so many guards. Its average at best. It is quiet
Response from BrioMar 5, 2019
Hi Kevin, Thanks for your feedback. We're sorry to hear that you've had a poor experience. We're always here to help with any questions or issues that you may have. You can always contact us at [email protected]! Best, The Brio Team
Juan Manuel A.
Not the best cut and a lot of irritation on my skin after using it
Response from BrioFeb 7, 2019
Hi Juan, We're sorry to hear that you're experiencing irritation with your trimmer. It sounds like you may have an issue with your blade assembly, we'd be happy to get a replacement blade sent to you! We will follow up in a direct email so that we can fix this issue! Best, The Brio Team