Brilliant POSReviews of brilliantpos.com

We were so excited to get our Clover POS! However, we have had nothing but trouble with it since we started using it. First, they Brilliant closed out account, and we received no funds for almost 8 months. It is pretty impossible to run a business without funds in your bank account. They would never tell us why the account was closed. Every time we inquired they tried to pawn our question off on someone else. After months of asking we were told that we had been sent an email that said they were going to close our account due to lack of funds. This is an email we never received. Once we were finally sent our check and had that issue squared away, we came in one day and our system had completely reset itself. When I tried to restart it, it told me that our merchant number was incorrect, so I spent 45 minutes on the phone trying to figure out what happened. We finally figured out that this had happened to multiple businesses that day and got ours back online. I went to run a transaction for a client and realized our inventory had been completely erased. Thousands of items that we had spent hours and hours logging into the system were gone. I immediately emailed Cody, our representative, only to receive no response. None. Not a single word. This was months ago. So during the Christmas season we had to manually key in EVERY SINGLE ITEM purchased!! And to this day no email or call has been returned regarding the issue. Completely unacceptable! Cody has been less than helpful ever since he swindled us into this system. My one main selling point on this particular system was that it integrated with our website. WRONG again. We were lied to. So now I have to spend an additional sum of money every month to integrate our POS and our website. If we hadn't shelled out so much money to start with this POS we would definitely switch, but we are a small business with limited funds, and I can't afford to switch at this time.

Jason Bell provided savings for my business as well as personable customer service. I have recommended this product and service to several other business owners already! Great Job Jason!

Jason was very helpful setting up my POS system at a recent retail Christmas show. His knowledge and can do artitude made me feel confident that I had made a wise decision by purchasing the clover system. Thank you Jason Mark Morgan Markschristmas

Brilliant POS has been very helpful in converting from a manual POS system to a computerized one. They have answered all of our questions, and they call back immediately.

We had the opportunity to reinvigorate a failing business in 2014 and needed all new POS equipment to jump start the retail side of the operation. What a blessing to have found Brilliant and Aaron H. to assist with our needs. Whenever we had a POS "situation" (which was very infrequently and often self-induced) Brilliant's staff was there to quickly remedy the problem. This year when the credit card industry imposed new regulations for card processing requiring improved software and hardware, we once again turned to Aaron and his team to guide us along the way so that we could be up and running as quickly as possible. Once again, the process was nearly effortless and very efficient. If we were starting all over, Brilliant would be our #1 choice, no question!!

Aaron and his staff are the best I have gone to new heights with there POS systems that are in all of my stores in Florida and now Texas Thanks guys your great!

This is now our 3rd purchase from Brilliant POS. Sales person was super. He remembered my name and walked me thru what I needed to accomplish our business growth needs. Fast shipping and support as been great. Highly recommended.

Everything is going great right now. I have not had any issues at this time. All is good for the fresh start with clover.