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ArbitrageCard (arbitragecard.com) has 128 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
arbitragecard.com
Website
arbitragecard.com
Category
Administration & Services
Location
Charlotte, North Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I ordered a gift card for Chewy but they sent out a fraudulent gift card. I had to file a chargeback on my card to get the money back.
After contacting them, they did not respond for days until after I filed a chargeback. When I had asked for a refund, they replied with only "😊." Literally. Just a smiley face.
Because they had sent a fraudulent gift card and took so long to respond, I missed out on the sale that the website had. As a disabled veteran on a strict budget, that is a big deal. Especially since the item I wanted to get my service dog went out of stock before the gift card situation could be resolved (note: it still isn't).
Avoid Arbitrage Card and use one of the thousands of others of gift-card resellers like GCX, CardCash, GiftCardGranny, etc.
Also, if you value your security, you probably want to avoid them too. They require you to send them a copy of a drivers license. I have seen this before on another gift card site, I assume it's to track fraud and such, but still weird.
SH
Shawn H.
Fast downloads
Fast downloads - works everytime!
Response from ArbitrageCardOct 19, 2026
Hi Shawn,
Thank you so much for the review! We’re glad to hear everything has been fast and reliable for you. We really appreciate your support and trust in Arbitragecard!
SO
Sean O.
In a day and age when we are all trying to save money…
In a day and age when we are all trying to save money, and we shop at these places already AritrageCard has made it super easy for me to do that. I can have the extra savings right at my fingertips when I need it. I get pdfs to scan in store, a spreadsheet to keep track of them and can keep track in their website app as well. I am so thankful I found them. I tell all my friends about them and love using them to stack discounts with my military discount at Lowes and Home Depot!
Response from ArbitrageCardSep 15, 2026
Hi Sean!!
Thank you so much for taking the time to share such a thoughtful review! We’re really happy to hear that Arbitragecard has made saving money easier and more convenient for you.
It means a lot that you’ve recommended us to your friends and continue to make us part of your shopping routine. We truly appreciate your trust and support!
MR
Miriam R.
I like the full verification process…
I like the full verification process for opening the acct and the discount for the giftcards are at a good price.
Response from ArbitrageCardSep 11, 2026
Hi Miriam,
We really appreciate you sharing your experience! It’s great to hear that you value the account verification process and are happy with the discounts available on our gift cards.
Thanks for choosing Arbitragecard!
HA
Hector A.
ID verification with sharing terms
they require ID verification with term to allow the ID info to be retained and shared indefinitely.
Response from ArbitrageCardSep 1, 2026
Hi Hector,
Thank you for sharing your concerns. We’re sorry that our identity verification requirements caused frustration or uncertainty.
At Arbitragecard, identity verification is used as a security measure to help prevent fraud and unauthorized transactions. We also want to clarify that our Privacy Policy does not state that identity information is retained or shared indefinitely. Personal information is retained only for as long as necessary for the purposes for which it was collected and as required or permitted by applicable legal and regulatory obligations.
When third-party service providers assist with verification or fraud-prevention services, the information shared with them is limited to what is necessary for them to perform those services on our behalf.
We fully respect your decision regarding your account, and your request to close it and process the deletion of your personal information has been handled in accordance with our Privacy Policy and applicable retention requirements.
Thank you for bringing your concerns to our attention. We hope this provides some helpful clarification.
Warm regards,
The Arbitragecard Team
RY
Ryan
Best gift cards in the industry
Best gift cards in the industry
Response from ArbitrageCardAug 11, 2026
Hi Ryan,
Thank you so much for the feedback! We really appreciate you taking the time to leave us a review and for trusting Arbitragecard. It means a lot to our entire team
LG
Lucio G.
Excellent service from the support team.
Excellent service from the support team.
Response from ArbitrageCardAug 11, 2026
Hi Lucio,
Thank you so much for taking the time to leave us a review! We’re glad to hear you had a great experience with our support team. We truly appreciate your trust and support!!!
MF
Matt F.
I have bought gift cards three times…just don't
I have bought gift cards three times with them. The first two went great, but the third went all wrong. The gift card did not work, so I asked for a refund. They said an investigation was necessary for up to two weeks. They didn't update me at all for those two weeks (and I shouldn't be responsible for a supplier error or theirs)), so I filed a chargeback and a complaint with the BBB at the deadline.
They actually lied to the BBB that they issued a refund and showed fake pictures, but they have not and I am still pursuing the chargeback over a month later. Stick with GCX!
Response from ArbitrageCardJul 21, 2026
Hi Matt,
We're sorry to hear that your most recent experience with Arbitragecard left you feeling disappointed. We appreciate you giving us the opportunity to address your concerns and provide some additional context regarding what happened.
When you reported the issue with your Google gift card, we immediately opened an investigation with our supplier, as required by our Refund Policy. From the beginning, we explained that these investigations can take up to 14 days to complete. During that time, we remained in contact with you and kept you informed that we were still awaiting the supplier's response.
Once the 14-day investigation period had ended and the supplier still had not responded, we issued your refund that same day. The 14-day timeframe refers to the investigation period itself, after which we determine the appropriate resolution, whether that is a replacement or a refund.
We're sorry if there was any misunderstanding regarding this timeline. We also want to clarify that the documentation we provided to the Better Business Bureau accurately reflected the actions taken on your case. At no point was any false information submitted.
We understand how frustrating it can be when a gift card issue takes longer than expected to resolve, and we sincerely apologize that this experience fell short of your expectations. If you still have any outstanding questions, we're always happy to continue the conversation and assist in any way we can.
Warm regards,
The Arbitragecard Team