Brilliant POSReviews of brilliantpos.com

Brilliant POS is easy to use and great for my small company. The sales person was very informative and helpful. Thank you!

I had a wonderful experience what Stuart walking me through the process in the functionalities I have a POS system. He made me feel comfortable and I was well abreast and knowledgeable of the POS system by the end of his PowerPoint presentation.

The software works great and my rep was very helpful in getting my equipment and helping with all and any questions I had

Brilliant POS has helped me stream line my metal business. The sales team and Tec support has been great. I would defiantly recommend them.

I am so thrilled I decided to go with Clover through the Brilliant POS Team. My sales contact has been so responsive in supporting me, answering all my questions and recommending options to trouble shoot my complex check out system which included bulk food products with tare weight requirements. Thank you Brilliant POS!!!

You need support after the sale for a POS system. This is not your company. My father was sold this system for a medical marijuana dispensary (an application for which the company accurately states their product is not designed, and for which they inaccurately claim they will not sell it), by a man named Stuart Lowry about 18 months ago. He also bought a year of training for $399. He also has been paying $69/month for technical support. Well, the year of training he bought happened to be the COVID year. Anybody remember COVID? We never opened. Now we are trying again and need the training. Stuart Lowry, who sold the system to my dad, says that we will have to pay $399 for a new year of training. Though we never used any training at all (remember COVID?), we will need to pony up another $400 to get any help. “What about the $69 a month for eighteen months?” I ask. “Technical support and training support are not the same thing,” Stuart Lowry says. So I go online to schedule a product demo, because I need to at least get some idea of what this system does, and five minutes later Stuart Lowry calls me to gripe that demo’s are only for new customers. If I want help, I have to pay. If I could give Zero stars I would but you have to give at least one. P.S. They replied below with, “Contact our office for options on how to resolve this issue,” but that message is all the resolution they are offering. I contacted their office. They didn’t have anything to say. They just wanted to post a response to allow people to mistakenly assume that they cared enough to resolve this issue. Like I said: This is not your company.

I just signed up with Brilliant pos and the help and assistance I received so far has been excellent. My account manager responds to my questions right away and made sure I understood the process. Looking forward to see how brilliant pos can help me and my business.

Cori did a amazing job got all my services met and was prompt in doing so