BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 838 reviews with 5 stars · Clear filters
Melissa B.
I appreciate the Zofran. It does help with the GI side effects. So far so good!
Response from BrightmedsOct 6, 2026
This is good news! Feeling comfortable through the early stretch makes such a difference, and we're glad you're in a good place. We're here whenever anything comes up. Thank you for the feedback, Mellisa!
Colleen
I needed to temporarily pause my subscription. Customer service response time was awesome. I felt heard, and the follow-up since then has been much appreciated. I would say customer service in every aspect of this process has been excellent. Thank you
Response from BrightmedsOct 6, 2026
Well, life doesn't pause, so we're glad we could make that break simple for you. Being heard matters, and we're happy you felt that from our team. Thank you for the kind words, and welcome back whenever you're ready.
JOYCE W.
I am very pleased with the Brightmeds, I was 210 and now 179. My goal was 180 but like to see how my clothes fits and my husband say you are losing weight and your butt. He likes it and so do I. I had not problem taking the meds and no side effects.
Response from BrightmedsOct 6, 2026
This brought a smile to our faces. The number on the scale is one thing, but how you feel in your own clothes, and that compliment from your husband, that's the good stuff 🥰 So happy for you!
DONNA A.
I have only been a member with Brightmeds for a ittle over a month. So far so good. I did have an issue with some nausea so I reached out to the doctor via chat and he got back to me immediately. Hope the good service continues.
Response from BrightmedsOct 6, 2026
Thanks for giving us a shot. Donna! Reaching out and getting a real answer right away is exactly how it should work, and we're glad your doctor came through for you. Hoping the rest of your journey feels just as smooth.
India W.
Since the beginning BrightMeds services have been reliable. When I had questions they were there through the chat to help. Delivery was fast and on time.
Response from BrightmedsOct 5, 2026
Consistency is everything to us, so hearing this means a lot. We're grateful you're here and that we've been able to show up for you the way you deserve. Thanks for taking the time for this review. We appreciate your trust in our team, and we will always show up on time when needed.
doreen
Amazing support!! Immediate response to questions. User-friendly customer portal. Access to Doctors!! Just a fantastic company!!! I highly recommend them !! Most importantly, they have the BEST price for tirzepitide 12 week bundle!! Good luck!!!!!
Response from BrightmedsOct 5, 2026
Truly appreciate you taking the time to write this. It sounds like you found exactly what you were looking for, and that's the goal. We're grateful you're here with us, and we wish you nothing but success ahead. If any questions, you know where to find us 🥰
Nehemiah A.
Bright meds customer service is second to none they are very helpful and will answer any questions swiftly and promptly. Not to say that ordering took me 15 minutes and I had the medication within 2 days. Most other sites you're going to be waiting for weeks. Not only that bright meds sent the full 3 months right away. Everything went as smooth as can be. Someone even contacted me to see if I had any questions and to make sure my medication was delivered. Highly recommend bright meds
Response from BrightmedsOct 5, 2026
Honestly, this is the kind of thing we hope every single person gets to experience. A team that actually picks up the phone, answers what you need, and gets things moving fast is what we set out to build, so hearing that it landed that way for you feels really good. Thank you for the trust and for telling others about us. We highly appreciate your kind words!
ashley P.
I have been using Brightmeds for almost a year and I have a had a good experience, they’re easy to communicate with and the whole process of getting what you need is smooth and fast.
Response from BrightmedsOct 5, 2026
A year with us, love that. Glad talking to us has been easy and everything's been quick and smooth for you. Thanks for a year-long trust! And thank you for sharing your feedback, Ashley