Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
brightmeds.com
Website
brightmeds.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
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Was able to have a meeting with Fruad Ahwal. He answered all my questions, how the process went to be able to get my prescription.
Response from BrightmedsJan 16, 2025
Hi M J,
We're glad Fuad provided clear guidance and addressed your questions effectively.
Best regards,
The Brightmeds Team
KS
Kally S.
Customer Service
Really enjoying this service and the quick in depth responses i am getting to my concerns or questions.
Response from BrightmedsJan 14, 2025
Hi Kally
We're glad to provide timely and detailed support that meets your needs!
Best regards,
The Brightmeds Team
SM
Suzanne M.
Brightmeds has been a fantastic company…
Brightmeds has been a fantastic company for me. They have been very easy to work with. What I like best is they are very easy to contact. They have a fabulous customer service team that I can talk to on the phone r very easily. Every customer service person has been great! In particular, I spoke to Zoe, and she gave me excellent customer service! She was so friendly and helped me with my issues with total ease and competency!! I very much recommend BrightMeds!! I’ve literally had no problems!
Response from BrightmedsJan 14, 2025
Hi Suzanne,
Thank you for your kind feedback! We're glad to hear our team, especially Zoe, made your experience seamless and enjoyable. We appreciate your recommendation and look forward to continuing to serve you!
Warm regards,
The Brightmeds Team
RW
RW
Weight Loss Success and Feeling Great
During the first two months I was amazed with the 13 pounds I lost. More than that though, I was surprised at my change in interest to different types of foods I had normally enjoyed. I no longer find flour products (pasta, bread, etc.), sugar foods (cakes, sweets) and cheese, desirous. When I look at these foods now, I may as well be looking at a floor or table, they are no longer teasing me. It has become green vegetables and fruits that catch my eye. As a result of this food intake change, all of my little aches and pains have disappeared. I believe I was consuming foods that are inflammatory. As a 70 year old woman in relatively good health, I had age related, mild arthritis. Arthritis symptoms are now gone, I believe, due to cutting sugars and certain dairy products (which I would eat as snacks). I feel a lot younger. I no longer look at a staircase and think, "Oy!" Now - I walk up it without a thought.
Response from BrightmedsJan 13, 2025
Hi RW,
Thank you for sharing your remarkable progress and insights! It's wonderful to hear how these changes have positively impacted your health and energy levels. Your experience is truly encouraging for others on a similar journey.
Warm regards,
The Brightmeds Team
DJ
Donavon J.
Quick and easy process
Quick and easy process. Refills happen efficiently and the communication has gone great.
Response from BrightmedsJan 13, 2025
Hi Donovan,
We’re pleased to have made your experience smooth and will keep communication running efficiently.
Warm regards,
The Brightmeds Team
KS
Kimberly S.
So far I am very…
I started my journey 12/12/2024. So far I am very happy, I just have to keep telling myself not to focus on how much I am loosing. I know the key is to loose weight slowly so that it's more likely to be able to keep it off. I would definitely recommend to friends and family.
Response from BrightmedsJan 9, 2025
Hi Kimberly,
Thank you for sharing your progress and thoughtful insights! We're glad to hear you're finding a sustainable approach and appreciate your recommendation.
Best regards,
The Brightmeds Team
DW
Duncan W.
Awesome experience and results
Awesome experience and results
They Work!
Response from BrightmedsJan 9, 2025
Hi Duncan,
We're glad to hear you had such a positive outcome with us!
Kind regards,
The Brightmeds Team
LY
Lynne
1/2025-I just paid the $400 for Compound Tripezide
1/14/25. I got the MED!
Looks good and they included the Rx for Nausea just in case, good quality needles ( plenty) & straight forward instructions for injections and dosage. I’m thankful.
1/13/25. I have been contacted & updated. Today the pharmacy is shipping it and hopefully since it’s 24 hours shipping I should get in time. Will keep my the review updated.
1/10/25
Latest update 2- No med despite it saying 2-4 days. Says delay in shipment with pharmacy, but my coworker ordered same day from Remedy and got there’s today! So I’m confused because we in same zipcode.
Requested if can’t get this week delivered for a refund because I’m moving for work & have a business trip overseas for 2 weeks so not home to collect the med. No response so far. Will keep updated.
1/8/25 Latest update- Just got notification med approved with Dr. video message, and awaiting shipping.
1/8/25. True to my word; an update. Just now the site to finish uploading video for a doctor is now working. I was able to submit video. I will keep everyone updated if the order is timely sent. My rating is 5 Stars ⭐️ unless a company shows me otherwise.
1/7/25 I just paid. Already red flags. 🚩 After I paid they then required I submit full body photo & video- no problem- but the only issue is the site video features are broken.
So why take the money if you can’t get to a doctor to take the case and give med? I emailed support no one responded. Will update if any better news or outcome.
Response from BrightmedsJan 9, 2025
Hi Lynne,
Final Update: We're so glad you are happy with your order! We look forward to taking this journey with you.
Update 1: With regards to your latest update: Our team did reach out to you to advise that the pharmacy is affected by the winter storms in Texas, and that due to DFW airport being closed and UPS not doing pickups, the delivery would be delayed. Your friend's provider may partner with a different compounding pharmacy in a different state.
Your email came through after our hours of operation, but you were responded to within a few hours of us reopening, and you have been kept up to date on the status of your order. We look forward to your latest update.
Original Reply: Thank you for sharing your experience! While your emails reached us outside of support hours, our team responded promptly upon reopening. We’re pleased to see your order moving forward and appreciate your ongoing updates!
Best regards,
The Brightmeds Team