BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 838 reviews with 5 stars · Clear filters
Susan and Dale S.
They are very easy to work with highly recommend
Response from BrightmedsMar 13, 2025
Hi Susan and Dale, We appreciate your recommendation and are glad the experience was straightforward. Best regards, The Brightmeds Team
Mike G.
The ability to reach a representative and the fact that they were always helpful and pleasant, even when I cancelled, made the experience with the company very good. The product didn't quite work for me. I didn't lose weight and felt somewhat sick most of the time. I decided to stop treatment after three months.
Response from BrightmedsMar 11, 2025
Hi Mike, We're glad you found our team supportive, even though the treatment didn’t meet your needs. We appreciate you giving it a try and sharing your experience. Best regards, The Brightmeds Team
Dawn D.
Great experience from placing your order to reaching to customer service has been a seamless process. Very friendly staff and a special thanks to Kevin who answered my questions and send me a follow up email to let me know my request was completed. Thank you!
Response from BrightmedsMar 11, 2025
Hi Dawn, We're glad to hear you had a smooth experience and that Kevin was able to assist you. We appreciate your feedback! Warm regards, The Brightmeds Team
Ursula M.
Brightmeds , helped me loose 50lbs. If you have questions and need help , there is always help on the chat . It is easy to cancel or pause your prescription! If you do not want to go to a doctor all the time ,I would recommend Brightmeds !
Response from BrightmedsMar 11, 2025
Hi Ursula, That's an incredible achievement! We're glad our team and services made the process easier for you. Best regards, The Brightmeds Team
Staci P.
Brightmeds gave me great support during my weight Loss journey. Customer service is over the top helpful. Readily available to answer any questions or concern I had. If you are considering a GP1 weight Loss journey, I highly recommend you choose Brightmeds. They are awesome.
Response from BrightmedsMar 10, 2025
Hi Staci, We're glad to have supported you throughout your weight loss journey. Our team is committed to providing helpful, responsive service every step of the way. Thank you for your recommendation! Warm regards, The Brightmeds Team
Michelle
Excellent experience and fabulous customer service ♥️
Response from BrightmedsMar 7, 2025
Hi Michelle, We're glad you had a great experience and appreciated our service! Best regards, The Brightmeds Team
STEPHANIE D A.
From the beginning of my journey with Brightmeds I have felt cared for. Questions answered in a timely manner, doctor available to direct my path. Great customer service always responsive to my needs.
Response from BrightmedsMar 7, 2025
Hi Stephanie, We're glad to hear you’ve had a smooth experience with our team. Providing timely support and attentive care is always our priority. Best regards, The Brightmeds Team
Tiana R.
recently had the pleasure of interacting with the customer service team, and I must say, I am thoroughly impressed! From the moment I reached out with my inquiry, they responded right away, which is a rarity these days. Their promptness not only alleviated my concerns but also showcased their commitment to customer satisfaction. The representative I spoke with was incredibly knowledgeable and friendly, taking the time to address all my questions and provide clear solutions. It's evident that they genuinely care about their customers and strive to make every interaction positive. Overall, my experience has exceeded my expectations, and I can't recommend them enough! If you're looking for a company that values its customers and prioritizes excellent service, look no further. Thank you for making my experience so enjoyable!
Response from BrightmedsMar 6, 2025
Hi Tiana, We appreciate your kind words! It’s great to hear that our team’s responsiveness and expertise made a positive impact. Providing excellent service is always our goal, and we’re glad we could assist you. Best regards, The Brightmeds Team