BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 838 reviews with 5 stars · Clear filters
Nick
Fast and accurate customer service.
Response from BrightmedsJun 28, 2025
Hi Nick! That’s music to our ears. Behind every fast reply is a real human who genuinely cares—glad it shows. We’ve got your back, always. Warmly, The Brightmeds Team.
Bobbie F.
Sharlett very pleasant to work with, answered every question I had quickly and thoroughly.
Response from BrightmedsJun 28, 2025
Bobbie, Sharlett’s going to be smiling when she sees this—But the real win? Getting to support someone as engaged and thoughtful as you! Thank you for trusting us! The Brightmeds Team.
Steven
So far their special testosterone formula has felt great. Way easier to inject than the last kind I was on, and it seems to work much better. Their process was easy and straightforward.
Response from BrightmedsJun 28, 2025
Good day Steven! Now that’s the kind of upgrade we like to hear. Better results, less hassle—that’s the goal. We’re pumped it’s working for you and that the process felt effortless. You deserve nothing less! Warmly, The Brightmeds Team.
Nicole C.
Nemma was very prompt and helpful with my request. Always a pleasure to work with!
Response from BrightmedsJun 25, 2025
Hi Nicole! It's absolutely wonderful that your requests are always met with such swift and seamless support. Knowing every interaction leaves you feeling so positive and valued just means everything! Thank you for sharing this with us! The Brightmeds Team.
Frank M.
Have worked with Nema before and she always works with you to help and solve your issue.
Response from BrightmedsJun 25, 2025
Frank,we really appreciate you taking the time to share your experience. It's great to hear that the support met your expectations and helped move things forward smoothly. We're happy Nema was able to solve your issue! Thanks again for your feedback and continued trust in us! Warmly, The Brightmeds Team.
Virginia
My experience actually started with a system upgrade the day I joined, which was frustrating and could have resulted in a negative impression, except the customer service staff was so patient and helpful (shout out to Kessa & Henri!). I joined a week ago and my meds arrive today. Hopefully the oral ones will help with the cravings, which is my main challenge.
Response from BrightmedsJun 24, 2025
Hi Virginia! It truly means a lot to us that you shared your initial experience. We're genuinely sorry that your journey with us began with an unexpected system upgrade – that's certainly not the smooth start we want for anyone! However, it's absolutely heartwarming to know that our customer service team, especially Kessa and Henri, were able to completely turn that around for you with their patience and helpfulness! And what fantastic news that your medication arrived so swiftly! We're sending all our positive energy your way and sincerely hope those oral medications bring you the relief and support you're looking for with your cravings. We're here for you every step of the way Warmly, The brightmeds Team.
Denise E.
AWESOME is the only word for my experience with Brightmeds. They are very professional and knowledgeable. I had a great team to help me through the process.
Response from BrightmedsJun 22, 2025
Denise, wow — your words lit up our day like fireworks! Hearing that your experience with Brightmeds was “AWESOME” fills us with pride and pure joy. We’re absolutely thrilled that you felt supported, seen, and guided every step of the way. Our team puts heart and soul into what we do, and knowing it made a difference to you — well, that’s everything. You're not just a customer; you’re part of the Brightmeds family now. Here’s to more amazing journeys ahead — and if you ever need us again, we’ll be right here, ready with smiles and solutions! Warmly, The Brightmeds Team.
Karen Jones H.
Wonderful experience dealing with excellent helpful customer service individuals. I have been very pleased with everything at Brightmeds and I would highly recommend them to all! Instructions for use and supplies included are superior to other companies. Thank you!
Response from BrightmedsJun 21, 2025
Hi Karen, That's fantastic to hear! It's genuinely uplifting to know you've had such a wonderful experience and are so pleased with everything at Brightmeds. We're especially happy that our instructions and included supplies stand out from other companies for you. It means a lot to know you'd highly recommend us! Warmly, The Brightmeds Team.