BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 838 reviews with 5 stars · Clear filters
Ann Marie M.
I find that the customer service is timely with a strong effort to resolve my issues or concerns.
Response from BrightmedsDec 22, 2025
Ann, this made our day! We work hard to keep things simple and supportive, so it’s awesome to know it’s paying off for you. Thanks for being part of the Brightmeds community—we’ve got your back! - The Brightmeds Team.
MK
Brightmeds always answers my questions in a timely fashion and are flexible with when I need medication and when I don't. They are very nice and helpful.
Response from BrightmedsDec 17, 2025
Hello there! It’s wonderful to know we’ve been able to provide the flexibility you need! We know that life doesn't always follow a strict schedule, so we make it our priority to be there exactly when you need us (and hit pause when you don't). Knowing that our team has been helpful and timely for you is the best feedback we could ask for. Thank you for being a part of the Brightmeds community! - The Brightmeds Team.
Monica B.
Always very responsive when I have questions or changes. Answers all my questions and guide me to make the best decisions for my care. Been a member for almost 2 years.
Response from BrightmedsDec 16, 2025
Monica, Wow, nearly two years! That’s incredible, and we truly appreciate your long-term trust in us. It's our absolute priority to empower you with all the clarity and information you need to make the best decisions for your health. Knowing that we consistently deliver responsive support and guidance confirms we're doing our job right. Thank you for being such a wonderful, long-time member! - The Brightmeds Team.
Stephen M.
Very communicative and friendly. This company has been great to get product from and they are quick and always available
Response from BrightmedsDec 16, 2025
Stephen, you got it! We appreciate that you took the time to let us know. We love being your reliable go-to. Easy, fast, and friendly—that's the perfect formula, and we're so glad we delivered it for you! See you next time! From All of Us, - The Brightmeds Team.
Mary H.
Nema was great today, she was able to answer all of my questions and concerns.
Response from BrightmedsDec 16, 2025
Mary, that's the ultimate compliment! You deserve nothing less than having every question answered and every concern erased. We’re just happy to be the ones who got to deliver that perfect, hassle-free experience for you today. Thanks for recognizing the smooth process! - The Brightmeds Team.
Stephanie
I had been using bright meds in the past and decided I needed to go back on my glp1. Their customer service is beyond helpful. I got my medication quickly. But the part that sets them apart is I get to set the date for my refills. I'm retired. I get paid once a month and they were able to delay my refill by a week and a half so that it hits when my retirement check comes. Customer service is always cheerful. They respond quickly and just feels like a team in my healthcare.
Response from BrightmedsDec 13, 2025
Stephanie, We are absolutely delighted that you came back to us! Hearing that our team—and our scheduling flexibility—is making a real difference in your life is the best part of our day. We know getting your medication on your exact schedule is crucial, especially when you're managing retirement finances. Consider us your dedicated, cheerful, and always-responsive partners. We’re here to make healthcare fit seamlessly into your life! - The Brightmeds Team.
Dolores B.
Nena helped me with my intake form. Very helpful.
Response from BrightmedsDec 10, 2025
Dolores, That's wonderful to hear! We are so happy that the intake process went smoothly for you and that our team member was very helpful. Making those first steps easy is really important to us! - The Brightmeds Team.
Nan
They are super easy to communicate with. I have worked with them twice and both times they were very helpful with startup, ongoing service and ultimately cancellation. I appreciate how kind and responsive they are.
Response from BrightmedsDec 10, 2025
Nan, Thank you so much for your incredibly kind review! It means a lot that you've had such a great experience with Brightmeds, not just once, but twice. Making the process easy and offering genuine support every step of the way—from starting up to needing to cancel—is what we aim for. Your mention of our team's kindness and responsiveness really makes our day. We're happy we could help! - The Brightmeds Team.