BrightmedsReviews of brightmeds.com

4.8949 reviews
Personal Care

Brightmeds

About Brightmeds

Brightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.

Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: brightmeds.com
Website: brightmeds.com
Category: Personal Care
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brightmeds reviews

Showing 70 reviews with 4 stars · Clear filters

Nakassja
Aug 27, 2025
I have had a good experience with…
I have had a good experience with Brightmeds. Normally, my medication comes fast. They have switched pharmacies and the one they have been using as of late processes prescriptions slower than I would like. Customer service is always great. Henry & Kessa are gems. I will do business with them as long as I can. I trust the products and I am seeing great results.
Response from BrightmedsAug 27, 2025
Hi Nakassja, Appreciate you sticking with us, even when things slow down a bit. We’re keeping an eye on the pace too, and definitely taking notes. Henry and Kessa will be grinning when they see this. Thank you for sharing this. - The Brightmeds Team.
Laurie L.
Jul 29, 2025
Brightmeds was exactly what I needed to reach my weight loss goal.
Brightmeds was easy to join and reliable. I never had any trouble with using the medication and lost 60 lbs. My weight loss was slow but steady. The shipping was great until the last two orders with a newer pharmacy who didn't package well enough to keep the medication cold as the first pharmacy did. Overall I would recommend Brightmeds to anyone seriously wanting to safely lose weight.
Response from BrightmedsJul 29, 2025
Laurie, That's awesome to hear — steady progress like that is seriously impressive. Sounds like you really committed and made it work for you. Sorry to hear the last couple shipments missed the mark on packaging — that’s definitely something we’ll keep an eye on. Really appreciate you sharing your experience, and we’re rooting for you as you keep going! Warmly, The Brightmeds Team.
Chris
Jul 8, 2025
Customer service going outbof thevway…
Customer service going outbof thevway to make sure I get what I need
Response from BrightmedsJul 8, 2025
Hi Chris! Really glad we could help out — you deserve to get exactly what you need without any hassle. It means a lot that you noticed the effort. We're always here to make things easier for you, every step of the way. Warmly, The Brightmeds Team.
Donna
Jun 12, 2025
I am still waiting to receive my…
I am still waiting to receive my prescription, but I am excited. I am hoping this works for me! Thank you for being so helpful with answering all my questions in a timely manner.
Response from BrightmedsJun 14, 2025
Hello Donna! We're just as excited for you and truly hope this next step brings the results you're looking for! It’s been a pleasure answering your questions—supporting you through this is what we're here for. Hang in there, it’s on its way! With you every step, The Brightmeds team.
JA
May 20, 2025
Prompt service
Prompt service, kind service reps.
Response from BrightmedsMay 21, 2025
Hi Ja, Thanks so much for the kind words! We're so glad you've had a positive experience with our team—we're always here if you need anything! We appreciate you! – The Brightmeds Team
Shelley M.
May 2, 2025
Friendly staff, easy to use.
The support team is prompt and friendly, with answers to inquiries immediately. Self-administration is easy and painless. Works well to decrease my appetite.The treatment is working, I have lost 3 lbs in the first month! It is, unfortunately, very expensive.
Response from BrightmedsMay 5, 2025
Hi Shelley, Great to hear you're already seeing progress and finding the platform easy to manage. We understand the cost is a consideration and appreciate your honest feedback. Best regards, The Brightmeds team
JW
Apr 18, 2025
BEWARE - Updated
Wrote the below last week. I was contacted over the weekend and Brightmeds made it right! I am very happy about this their product is solid and arrives timely. Thank you Brightmeds! BEWARE! Be very careful with their shipments and billing. I was erroneously shipped twice and they would not give me my money back. Semeglutide has a shelf life (they won't acknowledge this) thus the second vile will be obsolete by the time I am ready for it. There are too many other folks offering this product to be ripped off.
Response from BrightmedsApr 20, 2025
Hi JW, We’re sorry to hear about your initial experience and truly appreciate your feedback. We’d love for you to consider revisiting your review, as we’ve taken your concerns seriously and addressed the issue with you personally. Please don’t hesitate to reach out if there’s anything else we can do to help. Best regards, The Brightmeds Team
Shawn H.
Feb 28, 2025
Easy and quick
Easy and quick
Response from BrightmedsFeb 28, 2025
Hi Shawn, We're glad to hear that you are satisfied with the speed and accessibility of our service! Best regards, The Brightmeds Team

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