BrightmedsBrightmeds is your dedicated wellness partner for weight management. Our mission is to transform healthcare accessibility through innovative Telehealth. We are driven by a belief that healthcare should be immediate, inclusive, and transparent.
Brightmeds (brightmeds.com) has 949 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 838 reviews with 5 stars · Clear filters
Dudu R.
Response time fast and easy for customers.
Response from BrightmedsAug 9, 2026
Hi Dudu, blink, and you might miss us! We’re huge believers that getting support should feel like a quick chat with a helpful friend, not a waiting game. So hyped to hear we made things nice and easy for you—have an awesome rest of your week! - The Brightmeds Team
Chris H.
Very easy and affordable . Great commutation and worked great for my needs . Highly recommend.
Response from BrightmedsAug 9, 2026
Hi Chris, This is fantastic to hear! We work hard to keep our process simple, transparent, and budget-friendly, so knowing it was a seamless fit for you means a lot to our team. Thanks for sharing the love, and we're always here if you need us again! - The Brightmeds Team
Debra
I was very impressed. She was very knowledgeable and assured me that my price would not change. I submitted the first one. I’m not sure why it didn’t go through. But very very sweet. Very kind. I love my doctor.
Response from BrightmedsAug 9, 2026
Debra, We love a double shoutout! Knowing our support team was able to give you clear, honest answers on pricing—and that you're loving your doctor too—is the absolute best combo. Having that kind, knowledgeable support on all fronts makes all the difference. (And no worries at all about the first review—we're so glad this one made it!) We are passing these sweet words along to both your rep and your doctor today! Thank you for the kind words. - The Brightmeds Team
Quinn
This company is so easy to work with and they provide excellent customer service and products!! Today Zoe helped me and she was kind, helpful and friendly. I highly recommend Brightmeds!! You will not be disappointed with their easy and quick services!!
Response from BrightmedsAug 5, 2026
"You will not be disappointed"—now that is the ultimate compliment! This review just made our whole team's day! 🎉 Zoe is a total rockstar, and she's going to be absolutely thrilled to know she took such great care of you. We pride ourselves on making every step quick and simple, so hearing you'd recommend us so highly is the ultimate win. Thanks for being such an awesome part of the Brightmeds family! Thank you again, Quinn - The Brightmeds Team
Donna B.
I just started the program. So far so good.my question was answered very quickly by customer service and was very easy to get in touch with them also. I would highly recommend Brightmeds to anyone looking to lose weight and in finding a reputable company.
Response from BrightmedsAug 5, 2026
Hi Donna! Welcome to the family! We’re so thrilled to have you on board, and hearing that your journey is off to such a smooth "so far, so good" start makes our day. Getting fast, reliable answers should be the standard for anyone taking charge of their health. We’re passing this high-five right along to our customer service team—they’ll be so happy to know they made your setup so easy. Thank you for trusting us with your health and for spreading the word. We’re right here in your corner for every step ahead! - The Brightmeds Team
Jodi M.
I’ve lost 12 pounds in 2 weeks. Customer service is also great, even if they can’t make miracles happen every single time I talk to them. I LOVE the chat option with them AND the doctor and they always respond fast.
Response from BrightmedsAug 5, 2026
Jodi, hearing results like yours makes our entire week! Dropping 12 pounds in 2 weeks is huge—you should be so proud of yourself! Thank you for shouting out our messaging system, too. Making sure you have direct, fast access to your doctor and support team without the extra hassle is super important to us. Thanks for sharing your journey and for being such a great part of the Brightmeds family. We’re passing this shoutout right along to the care team, and we’ll be here cheering you on every step of the way! - The Brightmeds Team
Charlie W.
I've been doing business with Brightmeds for a couple of years and always have great experiences. They are quick to respond, very helpful, kind, and friendly. I would highly recommend Brightmeds to others.
Response from BrightmedsAug 3, 2026
"Brightmeds is the Way to Go!" — honestly, we might have to frame that one! Knowing that after two years of working together, you still get that same fast, warm support every single time is the absolute best feeling in the world for our team. Thank you for the incredible loyalty and the high recommendation. We’re so lucky to have patients like you in our corner! Thank you, Charlie - The Brightmeds Team
Ann
I placed my first order with Brightmeds on July 24 utilizing a code that was shared in an online platform to try medication for $99. The intake process was smooth and easy to navigate. On Sunday July 26, I received an email in the early morning from the doctor indicating my prescription (terzepatide with B6)had been sent to the Southend Pharmacy. I did reach out to see if it could be changed to a script with the B12 additive and heard back in a timely fashion that it would cost more to change the script. Since I did not want to incur extra fees, I chose to stick with the original prescription. It was processed and shipping information was sent shortly afterward. UPS dropped the meds off around 11 a.m. the next morning July 27. The entire process took around 72 hours which is the best turnaround time I’ve had from any compounding Telehealth and pharmacy experience. The meds arrived cold with a temperature monitor and were well- packaged with plenty of sealed syringes and alcohol wipes. There were also clear instructions and an informational insert about the medication. Overall, this was an 10/10 experience!
Response from BrightmedsAug 3, 2026
Hi There! A total 10/10 review like this gives our whole team the biggest smile! From clear pricing to ice-cold, fully stocked deliveries, making your experience fast and stress-free is always the top goal. We’re so glad everything arrived safely and right on schedule. Thanks for taking the time to share your journey with us! We’re thrilled to have you in the Brightmeds family! - The Brightmeds Team