BrightLife DirectReviews of brightlifedirect.com

Great customer service . Love shopping for sales. Deliveries always ontime.

I just found Brightlife.com have been very impressed with their products, prices, delivery, and, most of all, their excellent customer service

Purchased compression stockings in the UK after carefully reading their “Easy returns” policy, corroborating that my item was eligible and that the system described was straightforward with an automatically generated label for £7 which would be deducted from my refund. The compression stockings were terribly uncomfortable, so I am trying to return and now Brightlife Direct is refusing to create a prepaid label saying that the policy described applies only to US customers and I have to arrange and pay for the international shipping. Clearly misleading and in violation of UK customer protection law, given that in compliance with Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, businesses selling to UK consumers must provide accurate and transparent information about return costs, and they must honor the policy they advertise. I am now having to go through a PayPal claim process. DO NOT BUY FROM THIS FRAUDULENT COMPANY IF YOU’RE OUTSIDE THE US.

I ordered a pair compression stockings for my mother and they arrived very quickly. She had an issue with them a few weeks in and I reached out to the company and they responded within an hour. Brad helped me with my issue and resolved it within minutes. I was very happy with the outcome and the company. Definitely recommended.

We have been using Brightlife for more than a decade. Very satified, Staff is always helpful. We have referred Brightlife to many people

I'll admit I was very apprehensive about ordering from a site I am not familiar with especially for compression stockings. But I received the order in a timely manner and luckily selected both the right size and the right company on BrightLife Direct to order from. So I would say you can feel comfortable ordering from this site. I cannot speak to returns or refunds since I didn't need to do that.

Compression socks are expensive. My last order came in a pair short. Called up, quick answer and settled fast. Awesome customer service. I was so happy as these are my most comfortable socks out of the few brands I have tried. Life long customer now.

Easy to narrow down my search criteria. There are way too many brands, compression levels, sizes, lengths, etc. of compression stockings. I was happy to find it easy to narrow down my search for the length, toe-type, brand, and compression that I was looking for. I just wish compression stockings were not so expensive. The companies making them must be making tons of money.