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brighthousefinancial.comReviews of brighthousefinancial.com

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Insurance

brighthousefinancial.com

About brighthousefinancial.com

We're Brighthouse Financial. We are on a mission to help people achieve financial security.As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they’ve earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by Brighthouse Life Insurance Company of NY, New York, NY 10017 (""Brighthouse Financial""). Variable products are distributed by Brighthouse Securities, LLC (member FINRA). All are Brighthouse Financial affiliated companies.© 2023 Brighthouse Financial, Charlotte, NC 28277. Brighthouse Financial® and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates.

brighthousefinancial.com (brighthousefinancial.com) has 34 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.

Website: brighthousefinancial.com
Category: Insurance
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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brighthousefinancial.com reviews

34 approved reviews, newest moderated first

Graham W.
Feb 7, 2022
DANGER! CAVERSHAM FINANCE
DANGER! DANGER!! CAVERSHAM FINANCE DANGER!! DANGER!! PLEASE DO NOT TOUCH!!! BRIGHTHOUSE/ CAVERSHAM FINANCE ARE THE BIGGEST BUNCH OF CROOKS GOING!!! I WENT BANKRUPT OVER A YEAR AGO AND ALL OF MY DEBTS WHICH INCLUDED THE DREADED BRIGHTHOUSE WERE PLACED ONTO MY BANKRUPTCY ORDER. AFTER 1 YEAR ALL!!!!! ALLL !!!! OF MY DEBTS WERE WROTE OFF INCLUDING THE PIRATES FROM BRIGHTHOUSE/CAVERSHAM FINANCE. HOWEVER, THE PLOT THICKENS!! I WAS TOLD BY THE OFFICIAL RECEIVER THAT THE ONLY DEBTS THAT CANT BE WROTE ARE CSA FINES FROM A JUDGE AND ANYTHING TO DO WITH GOVERNMENT FUNDS AND TAXES. BUT BRIGHTHOUSE AND CAVERSHAM FINANCE BELIEVE THAT THEY ARE ALSO PART OF THIS LIST!! THEY HAVE REFUSED TO RECOGNISE THE BANKRUPTCY ORDER AND CONTINUE TO CHASE ME FOR THE DEBT AND ADD OVERDUE PAYMENTS TO MY CREDIT FILE. I HAVE AGAIN SPOKE TO THE OFFICIAL RECEIVER AND CITIZENS ADVICE WHO HAVE CONFIRMED THAT BRIGHTHOUSE AND CAVERSHAM FINANCE ARE TOTALLY IN THE WRONG AND THIS DEBT NO LONGER EXISTS!!!!!! EXCEPT FOR IN THEIR HEADS!!! EVERY TIME WE CONTACT THEM WE ARE TOLD A TOTALLY DIFFERENT STORY FROM THEIR SO CALLED TRAINED STAFF AND ARE ALWAYS LIED TO!!!! NO WONDER THEIR BUSINESSES KEEP GOING DOWN THE DRAIN WITH THE MUPPETS THEY HAVE WORKING FOR THEM!!!! ANY WAY THE OFFICIAL RECEIVER, FINANCIAL OMBUDSMAN AND CITIZENS ADVICE ARE BACK ON THEIR CASE ALONG WITH MY OWN SOLICITOR. I'LL KEEP YOU ALL WEEKLY UPDATED. BUT PLEASE CHECK THE SMALL PRINT FOR ANYTHING TO DO WITH BRIGHTHOUSE OR CAVERSHAM FINANCE!! DANGER!!! DANGER!!!! YOU HAVE BEEN
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Tom M.
Oct 7, 2020
Customer Service ?
Requested a withdraw from my annuity over Two (2) weeks ago. Sept. 21, 2020 to be exact. I still have not received it and it was for a substantial amount. Called customer service on Oct. 5, 2020. After being on hold for Three (3) Hours and Fifty One (51) minutes my phone died. Called back, again on line for Four (4) Hours and Thirty Two (32) minutes I hung up. No customer service. No one that you can talk to. And NO money. My money.
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