Louise
Great wine and amazing team
The wine is amazing and the team is so kind and so helpful. They listen to what kind of wine you like and try their best to send wines that would be pleasing to your taste
Bright Cellars is the monthly wine club that matches you with wine that you’ll love.
Bright Cellars (brightcellars.com) has 63 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Louise
The wine is amazing and the team is so kind and so helpful. They listen to what kind of wine you like and try their best to send wines that would be pleasing to your taste
melewis
Love this service especially when you want to try something new but don’t know what to try! Always top tier service too!
Aaron S.
It is illegal to continue to send me marketing emails after I unsubscribed from your toxic cesspool of a company years ago. It's a violation of CAN-SPAM Act. It's also a gross violation of my personal privacy and a violation your privacy policy for one of your employees to use my information, as a customer, to look me up online -- it's also CREEPY!
Response from Bright CellarsSep 26, 2024
Hi Aaron, Thank you for reaching out and sharing your concerns with us. I sincerely apologize for the frustration you’ve experienced with our marketing emails and the handling of your personal information. I completely understand how important privacy is, and it’s concerning to hear that you feel this way. We take your feedback seriously, especially regarding compliance with the CAN-SPAM Act and our privacy policies. Please know that we are committed to respecting your preferences and will address your concerns about our marketing communications right away. If you have any further questions or need additional assistance, don’t hesitate to reach out to us at +1 844 223 5527, via live chat, or by emailing [email protected]. We’re here to help. Warm regards, Bright Cellars Customer Service Team
Judy J.
Bright Cellars has provided me with a good variety of quality wine since 2018. When looking for a particular taste or pairing their sommeliers have been spot-on in their recommendations. Their special offerings bring an added chance to taste something new. I have one non-alcoholic bottle added to my next order. I'm expecting that their standards hold true and this isn't just another alcohol free wine that tastes like overpriced simple grape juice which I've tried in the past.
Alexandra J.
Any issue I've had through shipping difficulties, change of address during a shipment & when the website updated; I've always gotten timely & helpful responses from the customer service team. Great wines, & their info cards for each bottle are so helpful to novices like myself. I love that I can share them with any guests I pour a glass for too.
Sean M.
I found a bottle of wine that had become spoiled. This happens, its not a big deal, but I reached out to let them know, not for a refund, but in case there was a larger issue with that vintage shipment. They very promptly responded, and assured me they were looking into the issue, and offered reward points to cover the cost of the bottle. I really appreciate the grwt service.
N G.
Enjoying my boxes so far. Nice to have wines selected for me that I wouldn't have chosen for myself.
Cindy S.
My son got me 2 boxes for Christmas, he lives in California and I am in Maryland, he shares my love for wine, it's fun tasting ones you normally wouldn't buy, there weren't any I didn't like