bridgewoodmanorhotel.comReviews of bridgewoodmanorhotel.com

This hotel in my view is not suitable for coach parties using as a base, it is in the middle of nowhere, no entertainment, not even for a walk in the evening? The evening meals were inedible, (was informed that there were a lot of complaints about the food prior to stay). I had a foreign body in my soup! Although the room for once was a good size, had to ask for an extension lead to enable me to use the hairdryer as no socket near enough, no chair for vanity unit. One positive review the staff were lovely and helpful.

Hosted private event. Excellent service and cannot fault it. Very helpful and will defenently come back for more

Spent Christmas at the hotel. Food was great, service was great. Thanks to all the staff. Special thanks to Edon for his most excellent Bingo calling Skills.

Oh my god, if I could sum up in one sentence of advice, it would be “don’t waste your money on the Spa”. Staff were unwelcoming, more interested in gossiping with colleagues and playing on mobile phones rather than providing a reception and/or any customer service. That was just the start! We had paid £179 + £20 (supplement for a weekend) for a Spa package. Just to clarify, I would not class this place as a Spa by any means. Whole hotel and Spa is worn, abused decor, extremely tired, dirty carpets, battered entrance/exit doors and frames. In the Spa there were chipped floor tiles, mould scum around the edge of the pool (if you can call it a pool as can barely swing a cat let alone do a swimming length). Changing rooms dirty/unkept, lockers all broken and battered. Sauna and steam room is only fit for 2/3 people at anyone time. There were only 6 sun “chill” loungers around by the edge of the pool, which isn’t enough when you have treatment bookings back to back. Treatment rooms were also really tired. We booked a couple’s treatment session but were separated into separate rooms. Furniture in these rooms looked old and wall cupboards had been painted so many times they were jammed shut. The sinks were mouldy and discoloured with age. The whole place is really disappointing and this was my first visit (and the last). Not worth £20 a couple let alone just under £200 couple price we paid. Inclusive lunch was also poor, they allowed you to choose from a small “package” menu which consisted of a small sandwich with one of the cheap menu fillings, then had to pay if you wanted any drink or any chips, which normally would come inclusive with these types of packages. Extremely disappointing experience. Save your money and hunt down a “proper” spa!

We had a great night on the 19th Oct Jersey Boys tribute. The staff in the evening, breakfast and lunch time bar staff were fantastic very polite, also so were the receptionist young ladies Ellie and Demi and were very helpful, the Spa receptionist was great too! The food was excellent in the evening and breakfast. The rooms need to have a plug point next to the bed each side. Overall a great nights stay. Our room was very clean she was called Jackie. Thank you we will be back.

We arrived on sunday 13th october on a coach trip. We arrived to free tea and coffee. Staff were very attentive and polite. A lady called Demi, was there to greet us and made sure we arrived to our rooms and were happy and comfortable. The staff went above and beyond. Thankyou all for a lovely stay and wonderfull food. Evening meal was served promptly and professionally. Again, all polite and helpful. Nice,clean and comfortable. Would highly recommend.

Service really really poor. When you charge such a lot for drinks that's awful. We cancelled after an hours wait. It was only a Wednesday.

I wish we had zero stars here... I was disappointed with a recent dining experience at Bridge Wood Restaurant - Chatham. I visited the restaurant with three other guests for dinner, and unfortunately, it was the worst dining experience we have had. None of us enjoyed the food, from the starters to the dessert. The quality and taste of the dishes were subpar, and it left a lot to be desired. I would strongly advise against dining at this establishment, as our experience was far from satisfactory, a burger at Mc Donald or kebab would do better.