Bridgeview Van LinesReviews of bridgeviewvanlines.com

Very happy with them. Very professional. I would definitely use them again and refer them to all my friends.

Thank you to bridgeview van lines made my move so smooth , Especially there customer service sierra smith she was very professional and made sure she took care of all my needs, I definitely would be using this company again !

If you’re moving definitely use bridge view van lines! They are very reliable and punctual, they moved all my stuff very quickly and everything was dropped off to its destination in perfect condition. When I called customer service to get all the details of my move I was helped by Sierra, she was so sweet and accommodating to my situation. I will definitely be using them for any of my future moves, and will be recommending them to everyone I know!!!!

They made my moving experience easy! Definitely would recommend

Had a great experience with Bridgeview!

I’m happy with my move from start to finish

Do not EVER under ANY circumstances use this company. Bridgeview advertises that they will take the stress out of your move. Renting camels to personally haul your household goods across the country would be less stressful than dealing with this horrible failure of a company. I can’t begin to write down all the issues we had with them, but here’s some highlights:

They demand 50% non-refundable down payment before doing anything. The week before they pick up your stuff they call you to tell you they most likely underestimated how much space you will need and you need to pay more money. But don’t worry, you’ll only end up paying for what you actually use (spoiler, you magically end up using exactly what they fleeced you for in this call). After pickup they demand another 25% of the payment, then tell you on delivery they will not accept the same method of payment you were using, and will not release your stuff until you figure out how to pay this new way. This includes cash or money order or some shady internet payment methods that your bank will not guarantee will actually work. So you get Western Union money orders only to be told they don’t accept THOSE money orders and you can’t talk to their manager because they just left the office. After spending a sleepless night trying to figure out how to get your money back on your money orders (an impossible task in itself) you find out that they were wrong and they DO accept those money orders.

Then when it comes time to have your stuff delivered in the 7-10 days timeframe (more likely 7 days, they tell you) they never call or show up. So you call them to find out your stuff is still sitting on a truck somewhere and isn’t scheduled to START to be moved for another 4 days. After 4 days you spend all day trying to get someone on the phone and when you finally do they tell you you are lying and they never told you that it was going to be transported that day and it will be ANOTHER 5 days before they START to transport your stuff. Why are you so upset? A mere 3 week’s wait sleeping on air mattresses in an empty house is clearly well within their NEW made-up timeline of 7-14 BUSINESS days. 

Then once they finally decide to ship your stuff, you get to play the game of trying to pay them the last 25% so they will actually unload it. The day before it is set to arrive they call to say that now suddenly they change their mind and refuse to accept cash! Then when they do arrive their office tells you AGAIN that Western Union money orders are not accepted! When you tell them that you’ve verified that they would accept it many, many times over the last MONTH that they’ve held your stuff hostage, including just the day prior, they once again call you a liar and say it never happened and you were always advised against them. And oops! you have stairs. They’ve known that for 2 months, but now decide to tell you you owe MORE money because of it.

I'm currently experiencing the same frustration and issues! All previous reviews I saw had been "great", should have read between the lines. Initial contract set up was for a total of approximately $6,000. Yesterday, a "Manager" called to go over my "items list" to find out the guy who set up the contract didn't add in the inventory "correctly"... and I had to add a few items, even after deducting two big ticket items...my "new estimate" went up approximately $3,000... And had to pay "ANOTHER" $1,700 deposit. Don't believe this company!!! I do not care what they say...they LIE! I took, gave measurements of most of my random items and they still couldn't get the inventory correct! Company needs reported to the Better Business Bureau... Updated... 9/2/23. Again... They are deceitful! I do not care how many "cubic feet" I'm paying for... As if anyone would no how many cubic feet worth of stuff they have. WE provide you with inventory items... INCLUDING measurements over the phone. Nick, who set up my contract said "I can't add X-LG boxes so hehe guesstimates... YES guesstimated how many "medium and small boxes it would average". I explained all this to the rude and impatient Manager who called and then charged me.. ANOTHER deposit a couple days prior to pick up as though I planned on having several thousand more dollars lying around. I specifically asked Nick... SO... Bridgeview is their own company with their own trucks right? It's not going to be some "random third party" contractor picking me up is it? I asked this question several days prior to my cancellation expiration date. Nick, OUTRIGHT lied... To my face, about your company being a third party contractor. I would've cancelled my contract in a hot second if I had known the TRUTH and wasn't LIED directly to. I had a friend who was going to help me move to Michigan for approximately 4,000. You quoted me $6,000 initially. I was WILLING to not inconvenience my friend for that difference amount... HOWEVER, if I'd been given truthful, unscrupulous information regarding your company, I OF course would've opted to pay them $4,000 rather than the almost $11,000.... I'm NOW being charged. This is almost double the quoted amount, and almost triple what my friend wouldn't charged me. You guys are unethical jerks and you basically LIED to my face so I WOULDN'T BACK OUT OF THE CONTRACT. What your company did to me was wrong on so many levels. Your Manager lied as well when I asked him DIRECTLY after he proceeds to charge me a SECOND down payment... I asked and exactly how will I know how many cubic feet are being utilized by my transportation? Manager says, oh don't worry, all the trucks are number marked on the inside. LIE AGAiN....but wait I have PROOF you lied so, do you want to settle this the correct way or shall i involve an attorney, now? 11/8/2023: I don't care what they "tell you", actions speak far louder than words! I was initially quoted around $6,000 for my move, I finally get to move into my new home and the total of this move has cost me over $12,000. They're most common practice is called bait and switch. Do NOT, I repeat do not sign a contract with them as you have no other recourse other than arbitration... Meaning technically if you're screwed over you cannot sue them or file a civil suit.... So a word of caution if you deal with this company you will be the one who gets screwed!