Kevin H.
Scam
Edit: Gary Ross reached out to us and apologized profusely and refunded us the extra $400 charge, which most other companies wouldn't have. Although I clearly didn't have a great experience as detailed below, I will say that giving me a call and offering an explanation and partial refund is appreciated. I am still leaving my initial review up though, as this does not excuse our experience. ----- Scam. Just like Kirsten Horning's review from 2 days ago, "100% scam of a company - said they own the trucks, promised me up and down they weren't a broker, and then contracted it out to another company." Exact same thing here. Inconsistent communication, said they would give us a call 3 hours and then 24 hours before they arrive. A full 7 days later, they called us 40 minutes before they arrived, then said their truck won't fit in the development so we had to pay an additional $400 to get our stuff. They were supposed to disassemble and reassemble our things, and then said they didn't know how to reassemble them so they didn't. You get what you pay for here. Don't believe their lies or these 5 star bot reviews. Hilarious that they reply to every bad review calling them an angry ex-employee. Riiiiiight. As if that would even be better. "We have no bad reviews. Just a ton of angry ex-employees that hate us." Why do they hate you then? Lmao.