brevite.coReviews of brevite.co

Jumper 2026 for dyr og farven passer slet ikke med billedet på Brevite’s hjemmeside. Desuden er returomkostningerne også alt for høje til, at det kan svare sig at returnere produktet. Ydermere tager det næsten en måned, fra du køber produktet, til du står med det i hænderne.

I’ve been a loyal Brevitē user for years, but my recent experience has been really disappointing. I filed a warranty claim for The Jumper (Large) backpack after the handle began to fray — a clear workmanship defect that falls under their “Lifetime Warranty.” At the time I filed my claim, Brevitē’s warranty page said nothing about needing to purchase directly from their site or from “authorized resellers.” After I pointed out this omission and cited consumer protection laws, they quietly updated their website to add that restriction and then denied my claim under the new policy. I have dated screenshots of the warranty page before they changed it, and to this day, there’s still no published list of these so-called “authorized resellers” (another unlawful practice). The whole experience has been disappointing and feels dishonest — especially from a company that markets its products around integrity and longevity.

Ordered, shipped and money taken... that's as far it got, apart from being spammed every day. Ship status was "En route to DHL ecommerce distribution center or awaiting processing" for a whole week! Brevite CS said it may have missed a scan (ROFL), more like it missed being in stock and therefore also shipping! I got a full refund on first asking. Tracking is still live with the same status.

Even though the product may be good and the support team was very helpful, it has been almost 2 weeks from my order was placed and the backpack s still not delivered.

still waiting for my purchase. don't know if and when i will get... no support from CS, just tons of spamming emails from them almost every day.

Bag came and was a standard canvas backpack with no protection for camera gear aside from foam dividers. No foam backing to separate your laptop from camera body etc. If you return a product you will be charged $20. The order has been sent back for two months now and I have had to contact Brevitē via three different means just to get a response. Brevitē will ignore all messages from their website customer service form and direct emails. After disputing the charge with my payment company Brevitē has still NOT refunded my $200. Other review is 100% correct. Brevitē will keep your product and not refund you. Complete fraud company.

Customer service is complete ass. Purchased the bag one day before they had Black Friday 20% off and they refuse to honor the the discount. It's the exact same thing as cancel/return and reorder... but no, had to make me physically return and reorder to save like what $30?

Their shipping is awful. I ordered a bag and picked their fast shipping option (3-6 business days. When I tracked the bag it said it would be delivered 12 days after I ordered. I would not recommend this company to anyone. They are very misleading. Update their employee Chellenie was awful. I have never left a review for a company, nor have I had an experience like this.