BREDAReviews of bredawatch.com

I have loved the quality and design of BREDA for a while now with my two watches but I wanted to write a review specifically on their customer service/repairs. They went above and beyond! Communication was quick and informative - I needed to replace my watch battery along with a new crystal case since mine had a slight chip after wearing it every day for 3 years. I received my watch back in beautiful packaging and not only were the face and battery replaced but the hardware and straps looked to be brand new (or they are wizards at restoring)! I will be a loyal customer for as long as they are around, couldn't recommend any higher.

My customer service rep did an amazing job! They went above and beyond to meet my request. They deserve a raise for the level of attention to detail and service they provided!

I’ve purchased a few watches from Breda, but my latest purchase was stolen from my front porch. Daniela helped me file a police report so that the company could provide replacement. Thanks Daniela!

Great customer service, I had an issue with my order and they were able to get me taken care of very quickly

Very upset in the gold tethered jane watch product quality. Looks beautiful, but after about two months of regular wear my watch is already tarnishing and looking silver. I understand this isn’t a gold watch and tarnishing will eventually be expected with use, but two months is very sad! That’s almost on par how quickly cheap fast fashion jewelry will tarnish. I really wanted to love this watch. I cannot recommend this company, and also think at the end of the day to just save your money for a higher quality watch that will last.

I had my watch for about 7 months and a small chainlink popped out making it impossible for me to clasp the watch shut. On a whim I emailed BREDA customer support not expecting anything since I'd had it for a while but to my surprise within an hour they had replied not only offering to repair it for free but ALSO waived the shipping fees.The whole experience took about 3 weeks all in and I couldn't be happier. Their team is prompt, helpful and kind. I will (continue to) recommend BREDA watches to everyone I meet!

Pessimi nell'assistenza post vendita, spariti! attratti dalla linea elegante e dal prezzo concoreenziale, ma forse dovevo dar retta e fornirmi da un azienda sarda. Sconsiglio.

Disappointing customer service, no correspondence 👎