BREDAFounded in 2009, BREDA is a lifestyle brand creating reimagined classics coupled with modern elements. Each timepiece is designed to be cherished—to collect stories, to live a long life, and to be rediscovered season after season. With a vision anchored in self-expression, BREDA aims to form inclusive collections, collaborations, and conversations—celebrating individuality and ever-evolving personal style.
BREDA (bredawatch.com) has 93 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Isabella G.
Beautiful products and impeccable customer service. I love my Breda watch, it’s quality in function and style. Their repair services are top notch and their team is kind, informative, and highly prompt. 11/10 would recommend
Response from BREDAOct 17, 2023
Thank you very much for taking the time to express this feedback. We're happy to hear that you were satisfied with your purchase. We hope you enjoy your timepiece!
Reme Capitán R.
Relojes de muy mala calidad. Son muy bonitos, pero la calidad de fabricación de estos relojes es pésima. Pagas casi 200€ por un reloj y ni tan siquiera es resistente al agua. Dicen que es resistente a salpicaduras y a lavarte las manos, pero ni tan siquiera eso, ya que hasta así le entra humedad al reloj. Tengo muchísimos relojes, muchos de ellos más baratos que los relojes Breda, pero todos ellos de mejor calidad. Una decepción absoluta, me siento estafada. Esta marca es solo marketing, no hay calidad. Además la atención al cliente es nefasta. Encima te hacen que pagues un envío “rápido” (vivo en España), pero de rápido no tiene nada. Así que al precio del reloj hay que sumar el dinero del envío y las aduanas, por lo que te gastas mucho dinero en un reloj de mala calidad. No merece la pena en absoluto. Le doy una estrella porque no hay la opción de puntuar con 0 estrellas, sino esa sería su puntuación. Por cierto, algunos modelos de sus relojes aparecen en un vendedor de AliExpress a un precio mucho más barato por lo que ahora desconfío muchísimo más de la marca. Una gran decepción.
Response from BREDAOct 17, 2023
Lamentamos mucho su insatisfacción con nuestros relojes. Valoramos sus comentarios y tomamos en serio sus inquietudes. En cuanto a la calidad, entendemos sus expectativas y lamentamos si nuestros relojes no las cumplieron. Siempre estamos trabajando para mejorar la calidad general de nuestros productos y apreciamos cualquier comentario que nuestros clientes brinden para que podamos crecer. En cuanto al servicio de atención al cliente, lamentamos que no haya tenido una buena experiencia. No pude localizar su correo electrónico durante mi búsqueda. Si puede responder con su correo electrónico, estaré encantado de volver a abordar su problema. No ofrecemos envíos acelerados para nuestros clientes internacionales ya que los retrasos en la aduana tienden a ser un problema. El costo de envío difiere de un país a otro. Agradecemos tus comentarios y los tendremos en cuenta para mejorar. Esperamos que en el futuro podamos ofrecerle una experiencia más satisfactoria. Si tiene más comentarios o preguntas, no dude en contactarnos directamente.
Sarah S.
I live in Sweden and I ordered a Breda watch, and after receiving I noticed there was a tiny issue with the band. I contacted Breda support and got amazing support. They helped me send it back and I received a new one!
Response from BREDAAug 28, 2023
Thank you for sharing your positive experience with our support team! We're delighted to have been able to assist you promptly and ensure your satisfaction. If you need any further assistance, feel free to reach out. Enjoy your Jane!
Martine C.
Ordered the watch from Canada. Never received the watch and the money was not refunded.
Response from BREDAAug 28, 2023
We apologize for any confusion. Our records indicate that we sent you two follow-up emails regarding this issue. Your refund was successfully processed on August 16th. If you have any further concerns, please don't hesitate to contact us. We'd love to assist you in any way we can.
ADIL P.
Ordered the watch from Switzerland. Never received the watch and the money was not refunded.
Response from BREDAJul 31, 2023
Hi Adil, We deeply apologize for the experience you've had with your purchase. I've gone ahead and offered you a full refund for your order as return tracking shows that it was successfully delivered back to our fullfilment center. We are very sorry for the delay that took place. Should you have any further questions please do not hesitate to let us know.
Leonard
Love my Breda watch. I have a Jane in gold. These watches are so beautiful. Needed it sized after it arrived and couldn't find a local spot to have it serviced so I contacted support and sent it in. Fast turnaround time and fits perfect now! My favorite timepiece by far!!
Response from BREDAJul 31, 2023
We're so happy to hear we were able to help! Hope you're enjoying your Jane!
Ashley
I love my Breda watch! I wear it every. single. day. It goes with every outfit, it's so classy and perfect for the size of my wrist! I shipped in my watch for repair because it was so banged up from me wearing it everywhere and their customer service was so wonderful! They're so easy to get in contact with and now I'm just waiting for my repair to get back to me!
Response from BREDAMay 15, 2023
Hi there, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you love your Breda watch and that our customer service team was able to assist you with your repair. We hope you continue to enjoy your watch. Best regards, Breda Team
s
I love my Breda watch. It’s very elegant, unique design and is a very good quality watch at a reasonable price. I’m also highly satisfied with their exceptional customer service. When I dropped my watch on the ground at home, the minute hand inside of the watch was broken. I wrote to the customer service and they wrote me what to do and sent me the shipping label and fixed it and sent it back to me! They informed me every step of fixing and sending the watch!!! I’m very happy with my watch and love this brand!!!
Response from BREDAMay 15, 2023
Hello, Thank you for leaving us a review about your recent experience with our watch repair service. We're glad to hear that we were able to meet your needs and that you're satisfied with the outcome. We hope your repaired watch brings you joy and continues to serve you well. If you have any further questions or concerns, please don't hesitate to reach out to us. Best regards, Breda Team
