BREDAReviews of bredawatch.com

Extremely unprofessional customer service. They take days to respond, and I’ve already been waiting 20 business days—an entire month—for my refund. Something seems very wrong with how this company operates. I’ve never experienced anything like this before. I deeply regret shopping here.

Bought a beautiful watch a year ago and a link broke. Contacted Breda for a warranty repair and it was super smooth. They also paid for shipping back and forth in good faith due to slightly increased delay in repair time. The Breda team were super communicative and supportive.

Very helpful

I recently had two watches repaired and was thoroughly impressed with the excellent customer service. The team was incredibly efficient, completing the repairs much faster than expected. They were clear with communication from start to finish, keeping me updated on the progress at every step. The professionalism and attention to detail made the entire experience seamless. Highly recommend!

Very kind and responsive! The person helped replace my watch battery by mailing in/returning mail to me. Thank you

I’ve had my watch for 2 years now and unfortunately the band broke due to wear and tear as it’s my daily driver. The watch was a gift from my wife so I desperately wanted to get it repaired and reached out to Breda to see what we could do. They were absolutely fantastic, above and beyond to source a new part for the watch even though they didn’t sell this version anymore. I shipped them back my watch, they repaired it within a couple weeks and I just got it back today. The customer service was very responsive the entire time and the box it came back in presented it such as a brand new watch. It was repaired by MN, and I can’t be more grateful! You’ve earned a customer for life, thank you!

Kind, informative and prompt customer service. I love my watch and they are handling it with the utmost care.

Unbelievably good customer service that seems to be pretty rare when working with most companies these days. Really appreciate the speedy communication and repair. It's one of those great experiences that you can't help but tell your friends about. Thanks, Breda!