BravoDateReviews of bravodate.com

Response from BravoDateSep 6, 2022

Dear Martin, Thank you for taking the time to express your thoughts and share your feedback with us! We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?  We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be? We have never scammed anyone, and we review every complaint individually. From our side, we do not tolerate scam. In case the investigation results confirm the violation of the rules, such members will be banned on the site. We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid. If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated. Our main goal is to provide you with the best service and your satisfaction is our priority! We’re here for you anytime. Contact us via [email protected] if some questions pop up. We will be glad to assist you. Many thanks, BravoDate Customer Support

Response from BravoDateAug 29, 2022

Dear Member, Thank you a lot for submitting a review! However, I would like to inform you that we check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid. If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated. Should you have any additional questions, please contact us via [email protected] email at any time. Best regards, Bravodate Customer Support

Response from BravoDateAug 29, 2022

Dear Jean-Marc Bisson, Thank you for taking the time to leave your feedback. We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred. However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details. As for you asking to delete the account, we respect every decision taken by our customers. Even if we are sadden to hear about them leaving, they have to troubles with deletion of the profile. Hence, please reach us via [email protected] to complete the procedure in case you still wish to be removed. We would also greatly appreciate it if you decide to review the feedback and rate us higher. Looking forward to your reply! Best Regards, Support Team Bravodate

Response from BravoDateAug 10, 2022

Dear Dave, I can see how you feel. To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. When people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore, our members sometimes hire professional photographers to have the best pictures in their profile. Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. They have no access to what other members write. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age. We have never scammed anyone, and we review every complaint individually. From our side, we do not tolerate scam. In case the investigation results confirm the violation of the rules, such members will be banned on the site. We’re here for you anytime. Please feel free to contact us via [email protected] in case of any questions. Kind Regards, BravoDate Customer Support

Response from BravoDateAug 10, 2022

Dear Christian, When people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore, our members sometimes hire professional photographers to have the best pictures in their profile. You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age. We try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every member, and created a 24/7 support service being able to handle any kind of issue. However, each separate member chooses their own manner of communication as well as whom they want to talk to. To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, including the Federal IMBRA law, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Contacts exchange becomes available after spending 3000 credits with your friend and submitting an “ID Confirmation form”. As soon as you pass verification, you will be able to see how many credits you spent with each user without contacting Support team. We do not pay the validated members for communication with other members, and prohibit our Regional Partners to do so. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile. I do share your concerns and I realize that trusting someone you talk to is crucial for you. From our side, we have done everything to make the platform safe. We have established the process of the ladies' verification by our Regional Partners. If someone doesn't seem real to you or behaves suspiciously as you might think, you can always share this with our 24/7 Customer Support. We will immediately review any situation that happened. If there’s anything we can do to help you further, let us know via [email protected]. Sincerely, BravoDate Customer Support

Response from BravoDateAug 6, 2022

Dear User, Hello and thanks for finding time to submit your review. Please kindly note, that our platform is completely legitimate as we work in accordance with international law. From our side, we can ONLY reply to the reviws that we receive from our customers. If you wish to delete your profile or ask any questions related to the website, please contact us via [email protected] Best regards, BravoDate Customer Support

Response from BravoDateAug 2, 2022

Dear Member, Please be kindly informed that our website is an online-international communication platform where our member’s satisfaction is our primary focus. We review every complaint individually and always strive to resolve any problem in a satisfactory way. From our end, we do not tolerate such violations as the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations. We support a list of websites, however, every website has its own separate contact details. The websites may have some similarities, in particular, to facilitate their maintenance by our support team. In case you have faced any issue, please reach out to us via [email protected]. Kind regards, BravoDate Customer Support

Response from BravoDateJul 31, 2022

Dear Ryan, Please note that we have never scammed anyone, and we review every complaint individually. From our side, we do not tolerate scam. In case the investigation results confirm the violation of the rules, such members will be banned on the site. There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible. We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be? We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. We try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every member, and created a 24/7 support service being able to handle any kind of issue. However, each separate member chooses their own manner of communication as well as whom they want to talk to. We’re here for you anytime. Please feel free to contact us via [email protected] in case of any questions. Kind Regards, BravoDate Customer Support