BravoDateReviews of bravodate.com

Response from BravoDateDec 5, 2022

Dear David, Hello and thanks for finding time to submit your review. Please kindly note, that our website is completely legitimate, as we work in accordance with international law. We carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”). Also, it should be noted, that our website is a platform for online communication, but not a dating website. At the same time, I can see how you feel. To be honest, some of our other members felt that our prices are too high. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support service for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. But with all respect to your experience, we can't confirm that there's an option to spend "$200", even in credits equivalent to open and send a few letters. Should you have any questions, please contact us via [email protected] Best regards, BravoDate Customer Support

Response from BravoDateNov 14, 2022

Dear Payl, Thank you for this review. We are a safe company, we do our best to prevent scam activity from women's side and in case of some situations we always investigate and take measures. We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. We check validated members' profiles carefully. Firstly, in order to register, every member takes a short video of herself / himself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Lastly, we verify if the personal documents member attaches are valid. If any profile does not meet the requirements of the check-up at any of the abovementioned stages, it gets deactivated. Since we have no subscription at all, we don't charge you without your approval. You should approve your payments in the purchasing process. We’re here for you anytime. Please feel free to contact us via [email protected] in case of any other questions. Our Billing team will be glad to help you with possibly unauthorized charges. Please contact us at support and mention info about those payments. Kind Regards, BravoDate Customer Support

Response from BravoDateNov 8, 2022

Dear Consumer, Thanks for sharing your feedback. We are sorry to hear your experience didn’t match your expectations. At this point, we would like to let you know that we would like the opportunity to investigate your feedback further. Could you please contact us at [email protected]? We’ll work with you to help you on the matter you reported as quickly as possible. Please note that our trusted users’ profiles are confirmed by verifying their ID and background. Firstly, in order to register, every trusted user takes a short video of herself holding her ID, stating the current date, and confirming her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to her profile info. Our moderators check if it is the same person — both at the video and at the profile picture. Thus, we can assure the person you are talking to is the person you see in the profile. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with (such profiles have the label "Trusted User"). Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Best regards, BravoDate Support Team

Response from BravoDateOct 30, 2022

Dear Customer, Thank you for taking the time to leave feedback about our website. As you have pointed out, there are many good-looking members on the platform. Living in the social media age, you can't always tell where it is the natural beauty and where it is a great make-up, light and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible. You are free to upload such photos to your profile as well. You have a very rich imagination, but let's not mistake tv-show with reality. We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case. Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. They have no access to what other members write and you are free to search how to start a conversation as well if you are having any difficulties with it. We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred. We would also greatly appreciate it if you decide to review the feedback and rate us higher. As for your recent update let me please tell you that we provide our services in a transparent way and inform you only with truthful information. In order to provide fast and helpful assistance we have a great support team who cares of our customers. If you want to review your case individually please feel free to contact us via [email protected] and we will be glad to review everything in details. Should you have any questions, please contact us back. We will be glad to help you. Best regards, Support Team BravoDate

Response from BravoDateOct 21, 2022

Dear Michael, Hello and thanks for finding time to leave your feedback. Please kindky note, that our website is completely legitimate, as we work in accordance with international law. We carefully approve all the members to be registered on our website. Our members’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label “Validated member”). Also, we make sure as much as we are able to that the member is single and interested in communication with other members of the platform. We require seeing photo IDs of all our Validated Members. Should you have anything to add or in case of any questions, please contact us via [email protected] Best regards, BravoDate Customer Support

Response from BravoDateOct 19, 2022

Dear Seida, Thank you for the review! Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile. Could you please be so kind as to specify why do you think that the members of the website are not real? Please, contact us via [email protected] to let us know more details regarding that. We are waiting for your reply! Should you have any questions, please contact us back. We will be glad to help you. Best regards, BravoDate Customer Support

Response from BravoDateOct 19, 2022

Dear David, Thank you for taking the time to share your concerns and feedback with us! Please note that we strive to provide every user with a secure and reliable space for online communication and for this reason, we carefully approve validated members to be registered on the website and they undergo multiple verification checks that confirm their identity before their profiles appear active. Their profiles are not confirmed unless we verify their ID and background and the photos uploaded to the members' profiles belong to each particular member. Our regional partners make sure that there are no bogus profiles, and that the user you look at in the profile pictures is the person you are corresponding with. Our Customer Support is at your service 24/7 and we are always ready to review any complaint carefully. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, such as asking that person to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts on the platform. At this point, we kindly ask you to contact us via [email protected] as soon as possible and we will be happy to assist you with the difficulties that you have experienced. We hope to hear from you soon. Kind regards, BravoDate Customer Support

Response from BravoDateOct 19, 2022

Dear User, There are many good-looking members on the platform. Living in the social media age, you can't always tell where it is a natural beauty and where it is a great make-up, light, and professionally taken photos. It is only natural for every member to try to present himself/herself in the best way possible. Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. They have no access to what other members write and you are free to search how to start a conversation as well if you are having any difficulties with it. We try to make sure that all the validated members are interested in communication with other members of the website. For this purpose, we introduced the difficult procedure of verification steps for them. All of the members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. Our friendly support team is always here to help you with deletion or any other request. Please feel free to contact us via [email protected] in case of any questions. Kind Regards, BravoDate Customer Support