Brave SoftwareReviews of brave.com

I am writing this review as a final attempt to resolve an issue regarding recurring unauthorized charges on my company's corporate credit card (ending in 4277). We have identified these charges as coming from Brave Software, but we have been unable to identify the subscription account associated with them, as it may have been created by a former employee using a personal account. I have contacted Brave Support (Ticket #374503) providing our company's CNPJ, the credit card details, and the transaction date. However, the support team’s response was simply to state that they could not locate the account and ask for information (receipt email) that I do not have access to. I have clearly stated that I do not need access to the account itself, but rather the immediate cancellation of any billing/subscription associated with this corporate credit card to prevent further unauthorized charges. Since my last reply, I have received no further assistance or confirmation that the billing has been terminated. This lack of support and commitment to resolving a financial issue is unacceptable for a service provider. I am formally requesting that the support team review my ticket (#374503) and proceed with the cancellation of any recurring billing profile linked to this credit card immediately. We are ready to initiate a formal chargeback process through our bank if this matter is not resolved promptly.

Was fine for a couple of months and now it literally will not open. It opens for 1 second then insta-closes. Troubleshooted for 1 hour and gave up. Absolute garbage.

Brave is next to unusable. Every time I open a tab or go to a new site in the save tab by clicking on unviewable box puzzles. Those are the worst form of security some you do ten of them right in a row and the piece of shit still doesn't work. I switched to zen browser and I don't have to deal with any of that bullshit.

Extremely lagging, no matter the system... been using it since 3 years now, think I'm going to delete this unbalanced browser.

not worth the download

No matter what I did everytime I opened the app it asked me to make it default asked to have access to usage reports as well as permission to import my profiles, without actually importing my stuff. I really really wanted this to work properly as i'm tired of all my ram being used up by chrome but ill just deal with it I guess.

Currently we live in a world where for Browsers the market is dominated by Chrome and it's clones. Brave was such a clone with the promise that it would protect us from all the invasive risks to our privacy. Some YouTube videos suggested that when put on a network packet analyser Brave still appeared to be "phoning home" but I put that aside as I am not capable of confirming one way or the other. What I can comment on how Brave leaves you high and dry if you have to use disability tools that depend on older versions. Whilst it is good that they produced a version (for which they get a single star), they do not properly keep it up to date. As a result the browser is banned on many sites. Over the last week I have been struggling to login to Yahoo because of changes they made, It would not allow me to enter my credentials with waits of 5 to 10 minutes, warnings from Brave about the time it was taking and asking me if I wanted to close the page. Eventually I was able to enter my email address, but then the same problem with the password page, except it never finished. What has this got to do with Brave I hear you ask, well four things. 1. It was the Brave Shields that broke the Yahoo site, disabling Shields for Yahoo.com fixed that problem but left me unprotected from the prolific privacy issues with using Yahoo. 2. Even when Shields was deactivated the Brave password manager could not deal with the two page verification page. I tried deleting the entry and saving the credentials again which it did, BUT ONLY FOR THE PASSWORD, not the email. 3. Normally if I could not store the credentials in one entry I would create one in another entry or shorten the URL so it covered both. However, Brave will not let me edit the URL, 4. Now you might be thinking, I should be contacting Brave or seeking help from the Brave community forums. Well that was the final nail in the coffin. Brave community forums ban their own browser! "Unfortunately, your browser is unsupported. Please switch to a supported browser to view rich content, log in and reply." The absurdity of this is not lost on me, as a disabled person I struggle enough. Brave use a forum platform that does not support their own browser. Brave did not have to upgrade to this latest version of their forum platform. They could have kept it on an earlier level until their provider agreed to support them. In fact that would have given Brave an edge over other browsers. It might have made that awful supplier of forum software change their stance. So I can't contact Brave, this review is of the company, it's policies and management decisions that deny me the ability to access the web. In the UK we have an Equalities Act where disabled people can ask for reasonable adjustments to be made to cater for their disability. Brave makes no effort to attempt this. What I find astonishing is that Brave does not value every user, as it is 22x harder to win back a customer than to obtain a new one. Add to that those disenfranchised people talking to their friends and family and pretty soon their reputation is in the toilet and it is only a matter of time before it is flushed away

Bookmarks management makes this browser not viable in my opinion.