BrassKnucklesCompanyReviews of brassknucklescompany.com

Outstand product and good fluid communication during purchase. Top shelf company.

Did a little research and found this company years ago, ordered a few pairs and couldn't have been happier, the 100% brass is the real deal and the stealth knuckles feel strong for being made out of some kinda plastic, I placed an order more recently and had a minor hiccup that was resolved right away thru email at no cost or inconvenience to me whatsoever. The bad reviews baffle me, both my orders were shipped out a day or 2 after ordering and have arrived in the standard 2-3 day shipping.. My experience with this company has been great,, awesome products paired with awesome service.

My order was marked as lost on the 30th December at 7am as confirmed by Royal mail. I had sent several emails to this company to explain this situation and requested a refund. I received a couple of replies by Pinky however all they had done was tracked the item which shows that it hadn't moved since 14th December, although they made no attempt to contact the delivery service who would have confimed that it was lost. Upon tracking the package myself, I of course could see that there had been no update since 14/12/22, however, Royal mail were able to confirm that it was marked as lost 30/12/22, I explained this & had told them exactly what Royal mail had told me, I mentioned that they would need to contact Royal mail (who I called myself and it was Royal mail who confirmed that they could see on their end that the package was marked as lost). I was advised to contact the merchant with this information, which I did, but now my attempts of contact are being ignored. I have also seen from other reviews that emails get ignored often! It looks like I am going to have to take this further in order to get my money back. I would avoid this company at all costs, they will not refund you. This entire company seems like a scam. If I do receive a refund, I will update my review, but that seems unlikely at this point.

I placed an order and was IMMEDIATELY charged. Yet, 3 weeks later nothing had arrived. Shipping status said “in transit” for 2 weeks with no updates. All of my emails and calls to company were completely ignored. This company is a fraud and are complete crooks. DO NOT ORDER FROM THIS COMPANY!!!

DO NOT ORDER!! absolute scam. i threw my money away and they sent fake tracking codes. the “customer service” will not respond and the phone number does not pick up and the voice mailbox is full. do not use this “company”. I will change and edit this review if anything changes.

i ordered nov 10th finialy got a responce still no knuckles my phone number is 856-332-7521 still waiting my address is 103 watsontown new freedom rd Berlin NJ 08009

I'll only speak about my own experience, but it was all worth it and yes, the company is legit. I had made one order before realizing they had a 100% brass knuckle paperweight (the other was iron or some other metal) so I messaged them and asked to cancel my first order and fulfill the second one. They sent me a notification for the cancelation of the first order and I just received my 100% brass knuckles paperweight in the mail yesterday. I would definitely purchase from them again. Product is made professionally and very sturdy to hold my important paperwork down ;)

This seller is a fraud. They take money but never deliver. Their "customer service" never responded to any contact. Avoid them if you don't want to be ripped off.