Brandy Melville USAReviews of brandymelvilleusa.com

I love brandy melville and have been shopping at it for about a decade because they make super cute good quality basics for reasonable prices. However the prices are still not cheap and the recent changes, while I understand the logic, makes me never want to support this brand again. The fact that fitting rooms have shut down but the return policy hasnt been adjusted is ridiculous. If your going to shut down fitting rooms, and prevent people from trying on clothes in the store even over the clothes they wore into the establishment; you should adjust the return policy to a full refund within x amount of days of purchase. Not an exchange or store credit. Vandalism and stealing I can understand is what caused for the closure, and though I would like to be able to just try on the clothes instead of making several trips to the store location (especially if you are from out of town and dont live next to a store front), I am not mad that they made that change. I am however mad that when it was decided this change would come they didnt adjust their other policies to make it fair to the consumers. Needless to say between that and rude staff I can get my basics elsewhere

only giving it 2 stars because all the items were there. The shipping was horrible and the date was constantly pushed back.

Loved most items I purchased... my issue with this place is the fact you can't try certain things on and then also can't return specific things bc they're marked as in "intimates"... but really they're shorts. When i was checking out not one associate mentioned the items were final sale. It wasn't until i looked at the receipt that i saw it was. Anyways customer service is not willing to work with you at all. I would tread real cautiously with what you purchase. And if in doubt don't buy it. I won't go out of my way to shop here. Not having an option to try on then also not given the chance to exchange or even get store credit is unfair. There are plenty of bra/intimate companies that take back items.

Do yourself a favor and shop resale. Only giving an extra star for the cute clothes. Anything white you get WILL be see through. Any jeans you buy for your tween daughter WILL give her body dysmorphia.

The clothes are nice and all. And overall a good quality but, what is with the sizing! The usually only have “one size” and some times S M & L butttt most of the stuff is one size. How is xs and xl supposed to fit the same crop top!! U need to change this. Please be more inclusive

awful service!! i bought a dress that ripped after one wash, i emailed and they said it was my responsibility. AFTER ONE WASH. not to mention that they are racist, and non inclusive. spend your money elsewhere

I’ve shopped here a few times and their clothes are relatively decent, I’ve also had some pieces that are awful quality. And this 1 size fits all doesn’t sit right with me, as I’ve gotten older I’ve realised how ridiculous it is... one size does not fit all 😡

Coming from someone who is both skinny and has an eating disorder, the “one size fits all” is harmful and untrue. Im not saying this brand is responsible for people having eating disorders, but they aren’t innocent in the matter either. As a brand you should be inclusive. Someone shouldnt have to be a certain weight to wear your clothes.