Swagify.comReviews of brandnex.com

Excellent customer service...extremely helpful in customizing my order and making changes. You actually get someone on the phone. Pleasure doing business with them!

We started with a basic design, never having designed or purchased pins before for a promotional item for teens. Sophie, from the Art Department, responded very promptly with a proof. We then decided we wanted to add a graphic, but didn't have one, so, we sent an image and told her what we wanted. She suggested a phone call to clarify. We ended up having several more ideas, once we saw what was possible. Sophie was not only tolerant but extremely efficient in processing each and every one and following up to make sure that it was what we wanted. She was pleasant and helpful every step of the way. I recommend them highly!

Worked with Tiffany through the chat feature. I had several questions about ordering tattoos and wristbands and was stumbling around the website looking for clipart. Tiffany was great! She found the clipart I wanted and quickly emailed it me. She was great about explaining pricing, processes, etc. and even apologized for a bad experience I told her I had with a completely different company! I haven't received product from BrandNex yet, but I'm hoping if there's an issue, I receive the same great customer service!

I had the pleasure of working with Tiffany as she walked me through my order. I'm often hesitant to "Live Chat" but she was really another person on the other side helping me place my order. She was quick to reply and assist me with my purchase and ensure a speedy delivery! The site is super easy to use and the prices are great! I will be back to purchase more customized items. Thank you :)

When I ordered bracelets from BrandNex, the process of art/order confirmation was very simple! Their art department had a very patient, kind person with a good attitude towards me at all times. BrandNex needs more employees like her....

Ordered 100 wristbands from this company got the free 100 wristbands. Was quoted one price after check out a price nearly 40 dollars more was charged to my account. Called to cancel order, they refuse to cancel order said the free 100 wristbands comes with a 25 dollar shipping free even though I had already paid for shipping. Then they claimed oh its taxes. I live in NH and order online all the time, we do not have taxes. They then stated ok we will take the free 100 wristbands off and refund the 10 dollars they charge...... But they first stated the free wristbands were 25 dollars. Still refuse to cancel my order or refund my money. Buyer Beware stay far from this company.

I ordered 500 printed wristbands for an event that was 1 day away. Brandnex delivered super fast and the ordered turned out great! I will continue to order all my wristbands from brandnex. Very easy, very fast, amazing quality. 100% recommended

Order 1,000 tattoos. 1st: They were all sticking together would have 50% waste after cutting them and sorting the sticky pieces and trashing them (I had NO CLUE I would have to cut all 1,000!). 2nd: Had them out at the expo and kids were putting them on, They are very sticky for one, not a typical tattoo where the ink is on your hand, they are adhesive with colors on them with the sticky side out. I had one on my hand, after a couple hours they turned pitch black, had many kids come and wanted their black tattoo removed, I tried baby oil / rubbing alcohol and nail polish remover to no avail. Kids were crying, I was totally embarrassed as the only way to take them off is peel the top layer of your skin off. 3rd: I get an email from them stating this: Our quality control team has reviewed your order and has concluded that the tattoos have met or exceeded the quality requirements. We apologize for any inconvenience we may have caused. (Kids skin need to be peeled to get these useless tattoos off!) They offered a 10% discount on future orders or on this order. My response and I highly doubt I will receive a response to my email: I would like more than a 10% discount, they turn BLACK after a couple hours of wearing, it happened on my skin and many others during the expo. Also>>>HOW DO YOU TAKE THEM OFF??!! PLUS I had to throw out so many due the sheets sticking together. I would venture their would be 50% waste if I get rid of all the sticky pieces. I would like to have the ingredient list to see if they are safe. Customer Service is horrible, please do not order tattoos from them, I do not believe they are safe after all this, my hand is still raw from last weekend from taking off the tattoo, poor kids!