BrandersReviews of branders.com

Billy David Pazos assisted me with Order #BR75806 . I had to make an adjustment to our order after we had already finalized everything, and Billy worked ongoing to make sure our invoice was correct. I appreciate that! I would definitely work with Billy again.

I worked with Billy David Pazos on BR75354 today and once again he blew me away with his professionalism and recommendations. It's good to know there are knowledgeable representatives when you need help. This is twice now Billy has been a huge help. We use Branders for all our promotions travel items.

I hadn't used Branders.com before this order, and I have to say I am very pleased with the results. The item I ordered is in great condition and looks exactly as I thought it would; happy with the product. The customer service was excellent! Carlo went above and beyond to satisfy my rushed order request. My package arrived three business days later than expected, so Branders.com offered a refund for my expedited shipping costs. Thank you for making my experience seamless; we will definitely work with Branders.com again in the future!

Billy was awesome! He was very helpful and patient. I especially appreciated how cool and respectful he was to me, given that I did not make the ordering process very easy. He is very good at providing excellent customer service, especially in an industry where so many are lacking good customer service skills. I will be requesting to speak with him next time I order from you guys. Thank You so much Billy!

I hadn't used Branders before this purchase. I'm always hesitant to try new companies, but they had the product I needed. Customer service would be the key and deciding factor on our decision to move forward. I was connected with Billy David Pazos immediately. He answered all my questions regarding order BR73139 with a great attitude and willingness to help walk me through my first order with Branders. I threw him a curveball when I asked if we could receive our product earlier than the estimated delivery date. He put me on hold and communicated with the art department. They guaranteed they could get it done in time. Billy's follow up was wonderful! He made sure everything was on schedule, and we did receive our product by the date I requested. In fact, it arrived earlier than I expected. We are really happy with the product, and I'm thrilled with the customer service!!! Thank You, Thank You, Thank You!!!!

I just placed this order, so have not received our custom notebooks yet, but if the quality of the products match the quality of service we received from Mr. Pazos, this is definitely a well-deserved 5 star review. He helped up complete a complex order with different shipping dates, quantities and discounts, and it looks like we will get our swag well before our event - the delivery date at Branders beat other sites by a lot, and the free shipping is a huge plus. Billy was extremely thorough in documenting the details for us giving us peace of mind at a competitive price. He patiently waited for me to send materials and return calls, and to top it off, he stayed past 5PM to tie up loose ends. Pazos...you da man. Thank you!!

Billy David Pazos was very patient with me and answered all my questions. He is very knowledgable about the product, cost and delivery time. He was timely in following up and had my proof processed very quickly. Thanks for your help Billy. I will contact you if I need anything further. You were a pleasure to work with.

After being unable to complete my order online, Billy Pazos helped me with everything I needed to complete my order (BR73432) quickly and accurately. I typically don't care for placing orders over the phone, but he made the process so easy and I would highly recommend working with him and Branders to anyone.