BrainwikiReviews of brainwiki.com

Response from BrainwikiOct 19, 2026

Hi there, thank you for taking a moment to leave a review. I'm glad you found your way here, and I'd love to know if anything fell short of what you were hoping for. A 3-star rating often means something could have been better, and I'd genuinely like to hear what that might be, whether it's something about your results, the process, or anything else. Feel free to reach out to us at [email protected] and I'm happy to help personally. - Alex, Customer Experience Manager, BrainWiki

Response from BrainwikiOct 19, 2026

Hi there, thank you for giving the test a go. You're right that a score on its own doesn't tell you much, and I'm sorry the results didn't come with more context to help you make sense of them. That's a fair point and something I want to address for you directly. I've reached out to you by email with a fuller explanation of what your results mean, so please check your inbox. If anything still isn't clear after that, feel free to get in touch at [email protected]. - Alex, Customer Experience Manager, BrainWiki

Response from BrainwikiOct 19, 2026

Hi there, I'm sorry to hear the experience has left you feeling uncertain. I'd genuinely like to help look into this for you. Could you email us at [email protected] with your order number so I can take a closer look at your account and make sure everything is as it should be? - Alex, Customer Experience Manager, BrainWiki

Response from BrainwikiOct 19, 2026

Hi there, thank you for leaving a review. I'm sorry to hear the cost came as a surprise. I'd genuinely like to understand your experience better so I can help. If you saw this advertised as free somewhere, could you let me know which page or offer that was on? That way I can look into it properly. Please feel free to email us at [email protected] with any details you have, and I'll make sure it gets looked into. - Alex, Customer Experience Manager, BrainWiki

Response from BrainwikiOct 8, 2026

Hi there, thank you for taking the time to share your experience, and I'm glad the result came in higher than you were expecting. That's a pleasant surprise! I did want to ask, since your review landed at 3 stars, whether something fell short for you that you haven't mentioned yet. I'd genuinely love to know what it would take to make this a 5-star experience, no pressure at all, just want to make sure we're actually getting it right. - Alex, Customer Experience Manager, BrainWiki

Response from BrainwikiOct 2, 2026

Hi Johnny, thanks for leaving a review. I'm sorry to hear you're unsure about the accuracy of your results. That uncertainty is worth looking into properly, and I'd be glad to help. Could you drop us an email at [email protected] with your order number so I can take a closer look at what might be going on with your report? - Alex, Customer Experience Manager, BrainWiki

Response from BrainwikiOct 2, 2026

Hi Jason, thanks for leaving a review. I can see why it was frustrating to expect a free assessment and then find a charge at checkout. I'd genuinely like to understand where you came across the impression it would be free, whether it was an ad, a landing page, or something else, so I can look into it properly. If something wasn't as clearly communicated as it should have been, that matters. Feel free to email us at [email protected] with your order number and any details you remember, and I'll personally take a look. - Alex, Customer Experience Manager, BrainWiki

Response from BrainwikiOct 1, 2026

Thanks for sharing your result! Scores like 135 can feel surprising, but our assessments are scored against a standardized reference population, so a high percentile outcome is entirely possible depending on how you performed across the different cognitive tasks. If you have any questions about how your score was calculated, feel free to reach out to us at [email protected]. - Alex, Customer Experience Manager, BrainWiki