zavier
SUBSCRIPTION SCAM
Paid $1USD for results for my test which was fine but unexpectedly charged $30USD couple weeks later. No idea i was signed up for a subscription otherwise i wouldn’t have done it in the first place. Now i have to contact support to cancel it instead of being able to cancel it on the website.
Response from BrainsmateAug 6, 2026
Dear Zavier, We understand your concerns regarding the subscription and cancellation process. Please contact our Customer Support Team via email at [email protected] if you have not already done so. We will review your case, assist with your subscription, and address any billing concerns as quickly as possible. Your feedback is valuable to us and will be shared with our team as we continue working to improve the user experience. Customer Support Team BrainsMate




