Jeanette
Not meeting expectations
The first day of the program, 9/12/22, I was told they did not have enough tablets or robots and my child was asked to draw. Today, I asked the instructor what my child did in the class, I was told she “played with Elizabeth”. When I asked my daughter why she didn’t play with “robots” she said the other kids in the class “did not share”I am not happy with this outcome. I called the customer service number and requested a withdrawal and refund. I did not pay for my daughter to draw and play. This is supposed to be hands on class/learning class.
Response from Brains & Motion EducationSep 20, 2022
Thank you very much for taking the time to provide your feedback. We sincerely apologize that your child's experience did not meet expectations. We will be having our Program Manager reach out to you ASAP to discuss your concerns regarding this experience.

