Rick
Post stitching
Bought wife a crossbody bag for birthday. One of several she owns. After 30 days, the stitching started to unravel. She called them. Their response was, it's been after 30 days! "Nothing we can do." However, you can mail it back, with all these stipulations on how to mail it, then they can fix it at out expense. Needless to say, won't be buying anymore. Filing a BBB complaint after this review. I guess, it'd back to Michael Kors. At least I know, they stand behind their products..