BraceLabAt BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Arden, North Carolina
Excellent
Health Equipment · Asheville, North Carolina
Excellent
Health Equipment · Wilmington, North Carolina
Excellent
Health Equipment · Sanford, North Carolina
Great
3,636 approved reviews, newest moderated first
Tom H.
This is the second brace I've purchased from Brace Lab. It greatly reduces pain in my left hand from arthritis and allows me to lift weights without a problem. The brace also reduces my need for pain medication--all in all, a good product!
Response from BraceLabJul 2, 2025
Thanks for your continued support! We're so glad the MetaGrip brace is helping with your pain and keeping you active.
Mary Ann T.
excellent customer service
Response from BraceLabJul 1, 2025
Mary Ann, thank you for your review! We are happy to hear you are pleased with our support team!
Ester B.
Shipping was quick, and the brace let's me use my hand without damaging it anymore. I restricts the movement that hurts, while still effectively letting me use the hand.
Response from BraceLabJul 1, 2025
Thank you for your review! We're happy to hear the MetaGrip is helping you use your hand comfortably while protecting it.
Janet
The thumb brace is a helpful reminder to be more careful using my hand. The pain in my thumb has subsided and that is a big plus. The only negative is that it took so long to receive it after I ordered it.
Response from BraceLabJul 1, 2025
Thank you for your feedback! We're so glad to hear the MetaGrip has helped relieve your pain. BraceLab ships all orders within one business day, so we’re sorry to hear it took USPS longer than expected to deliver.
Brian J.
Fast delivery, patient very pleased with product, like the discount
Response from BraceLabJun 30, 2025
We are so happy the delivery was fast, and the patient is pleased with the product! Thanks for your feedback.
Elizabeth T.
Information is clear and accurate.
Response from BraceLabJun 30, 2025
We're happy to hear that our information is helpful and accurate for you. Thank you for your positive feedback!
Harry F.
Website is well laid out and easy to use. Walked me through full purchase in less than ten minutes. A no-brainer.
Response from BraceLabJun 30, 2025
We're happy to hear that our website was easy to use and made your purchase quick and simple. Thank you for your positive feedback; we appreciate it!
Paul H.
Tried several times to contact you by Phone "Contact Us Monday-Friday 9:00am-5:00pm EST Call 888.235.8221", and all I got was forced selling offers, never being able to get in contact with Brace Lab. As the result I "refused delivery" of the order and am looking for the credit on my PayPal account. Regards, Paul Hillenbrand
Response from BraceLabJun 30, 2025
Thank you for your feedback. We're sorry to hear about your experience, but our voicemail only states our hours and asks callers to leave a message. It does not include any product offers, and we haven’t received similar complaints. We encourage leaving a message after hours, as we promptly return all voicemails.