BraceLabAt BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Arden, North Carolina
Excellent
Health Equipment · Asheville, North Carolina
Excellent
Health Equipment · Wilmington, North Carolina
Excellent
Health Equipment · Sanford, North Carolina
Great
3,636 approved reviews, newest moderated first
Mn M.
The brace works well to immobilize my thumb joint. I wear it while I sleep. So far I am impressed
Response from BraceLabMay 20, 2022
Thank you for your feedback. We are glad to hear the brace is working well for you!
MaryD
I'm VERY happy with both the products and the Custome Experience. I ordered an incorrect size and the "exchange" program was perfect. I chatted with very nice reps and the whole thing couldn't have been smoother or quicker. To make things worse, my doctor suggested another product instead of the one I ordered (go figure) and BraceLab was just as helpful for a return/credit and new order. I'm glad only one of my wrists/hands are painful, but I'm a little sad that I don't need more of their products (yet). Thanks.
Response from BraceLabMay 20, 2022
Greetings Mary, Thank you for your detailed feedback--we greatly appreciate it! We are delighted to hear that you had a positive ordering experience and that your Push Braces are working well for you! Kind Regards, BraceLab
Virginia USA R.
This brace was highly recommended by my surgeon. Bracelab filled and shipped my order within hours and I had it in under 48 hrs via USPS. Sizing instructions appear to be correct.
Response from BraceLabMay 20, 2022
Greetings, We greatly appreciate your feedback regarding your recent purchase and are glad to hear that you had a positive experience ordering with our company. Kind Regards, BraceLab
mb
Great product, fast shipping, fair pricing. This is my second product purchased, very pleased with the quality and the effectiveness of the brace.
Response from BraceLabMay 19, 2022
We are so glad to hear you have enjoyed our products and we thank you for your continued support!
Jan F.
I ordered previously from you and my husband loves these braces. I came back to order again because the velcro wore out. Your ad said "free shipping" but I did not get verification that I was actually getting the advertised "free shipping" so I went backwards in the order until I could confirm the price without shipping and then tried to order again. Initially my order said shipping was $6.99 and I did not see a way to click on something to get the free shipping. Sometimes retailers advertise free shipping and then when you go to pay--they have shipping on there and there is no way to get it off. When I was trying to get free shipping from your company---I noticed your exclusions clause for free shipping---so I clicked on that to try to find out why the free shipping was not coming through for me. You need to make it easy to sign up for free shipping early in the purchase process--I came close to buying from another retailer--but I gave it one more try because I truly like to support the company that manufacturers the product rather than putting all the smaller companies out-of-business. Hope this helps you improve your sales procedure. Again, love your product! Jan and Blaine Finley
Response from BraceLabMay 19, 2022
Thank you for your feedback! We apologize that the website is confusing in regards to our shipping policy, but you should still have been able to receive free USPS shipping with your order. If you did not, please reach out to us at [email protected] with your order information and we will assist you. We are glad to hear you love the products and we thank you for your continued support!
Carolyn S.
My experience with BraceLab was excellent. From start to finish, I could not have asked for a more competent, understanding, professional group of individuals. The product is outstanding. I know you will be very pleased with your decision to purchase your product from BraceLab
Response from BraceLabMay 18, 2022
Thank you Carolyn! We are so glad to hear that you have had such a great experience with us. If there is anything we can do for you in the future, please let us know!
customerLynda V.
I played golf with both right and left hand brace and liked them. The brace did what it was supposed to do and that what I wanted.
Response from BraceLabMay 17, 2022
Thank you for sharing your success story, Lynda! We are happy to hear the braces support you in enjoying your activities. Best regards, BraceLab
Keith S.
Recommended by my coach to help stabilize my wrist for better pickleball shots. Seems to help some after using it for 2 weeks now.
Response from BraceLabMay 17, 2022
Thank you Keith! We are so glad to hear that you are enjoying the benefits of your new brace.