BraceLabAt BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Health Equipment · Arden, North Carolina
Excellent
Health Equipment · Asheville, North Carolina
Excellent
Health Equipment · Wilmington, North Carolina
Excellent
Health Equipment · Sanford, North Carolina
Great
3,636 approved reviews, newest moderated first
Arlene S.
When I called to exchange a brace for my mom they answered all my questions and were very helpful. I was able to get another one ordered in the correct size immediately! Thank You for your help it was very much appreciated!
Response from BraceLabOct 25, 2023
Thank you Arlene for your feedback! We are happy to know we were able to assist you!
Rich M.
The website is easy to use and it’s easy to place an order. The prices are ridiculously high and they don’t take any insurance. So you’re on your own.
Response from BraceLabOct 25, 2023
Thank you Rich for your review! We appreciate your feedback!
Michele S.
Troy was my customer service rep he verified everything we discussed to be sure it was correct told me when it would ship, where is was coming from and when to expect it. He made sure all expectations and questions were answered before I ever asked. Great service. Thank you Troy for your help and taking the time to answer all my question.
Response from BraceLabOct 25, 2023
Thank you Michele for your review! We are happy to know we were able to assist you!
Jo Ellen Doering The B.
Ellie was very helpful for mr to understand what one item might not be what I needed. I explained I’d like to try it. Ellie assured me that if it wasn’t what I needed I could return it. That was good news. Thank you Ellie
Response from BraceLabOct 25, 2023
Thank you for your review! We are glad to know you had a positive experience with us at BraceLab!
Pat D.
The process for ordering the brace online was easy and quick. I look forward to receiving the brace and using it
Response from BraceLabOct 24, 2023
Thank you Pat for your review! We are glad to know that ordering process went smoothly for you!
customer
Of the items arrived in a timely fashion. I would say they’re not quite as comfortable as others I have used in the past Have you changed the design in anyway?
Response from BraceLabOct 24, 2023
Thank you for your review! To answer your questions, we have not changed anything in all of our braces. Let me know if you have any other questions!
Stephen W.
Quick. Clear. Simple.
Response from BraceLabOct 24, 2023
Thank you Stephen for your review! We appreciate your feedback!
Paul A.
Happy with product. Will be happier when I get a second
Response from BraceLabOct 24, 2023
Thank you Paul for your review! We are glad to know that you are enjoying your brace!