BraceLabReviews of bracelab.com

4.73,636 reviews
Health Equipment
2609 Atlantic Avenue, Raleigh, North Carolina

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BraceLab

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About BraceLab

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.

BraceLab (bracelab.com) has 3,636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: bracelab.com
Website: bracelab.com
Category: Health Equipment
Location: Raleigh, North Carolina
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BraceLab reviews

3,636 approved reviews, newest moderated first

Steven B.
Oct 20, 2025
Minimal pain.
Minimal pain.
Response from BraceLabOct 20, 2025
Thank you for taking the time to leave a review. We are happy to hear the brace did not cause you much pain and you are able to wear it comfortably!
Dori C.
Oct 20, 2025
The product I order was not the product…
The product I order was not the product I wanted. That product was out of stock, but it was a good experience working with your company.
Response from BraceLabOct 20, 2025
We appreciate your feedback and are sorry the product you wanted was unavailable. We're glad you had a good experience working with our company, though.
Lou Anne C.
Oct 20, 2025
I really like the knee brace
I really like the knee brace. I measured before I ordered it but I probably should have ordered a size XL.
Response from BraceLabOct 20, 2025
We're glad you like the knee brace! We know sizing can be tricky, and we appreciate your feedback about the fit. Thanks for letting us know.
Nancy A.
Oct 20, 2025
The brace hurts the base of thumb when…
The brace hurts the base of thumb when wearing it for a few hours. It was fitting by an Hand PT. We also needed to add a "cushion" between the thumb and pointer finger. I also do not like that there is a lot of the fuzzy material exposed - which gets dirty.
Response from BraceLabOct 20, 2025
We appreciate you sharing your experience. We're sorry to hear the brace caused discomfort and required extra padding. Please reach out to our support team with any questions.
Anonymous
Oct 20, 2025
Hard molded plastic pinches skin; add padding
The brace works well to support the thumb joint, but the hard molded plastic means that it pinches skin when doing tasks. Some soft padding between the plastic and skin would help alleviate this.
Response from BraceLabOct 20, 2025
We appreciate your feedback. We're glad the brace supports your thumb joint. We're sorry the hard plastic pinched your skin. If you have any questions, please reach out to our support team.
Kay S.
Oct 20, 2025
Good functionality
I was looking for something to aid with my plantar fasciitis, your product seemed a good fit for issue.
Response from BraceLabOct 20, 2025
We're happy to hear that our product seems like a good fit for your plantar fasciitis. We appreciate you taking the time to share your positive experience!
Kevin W.
Oct 20, 2025
I'M PRETTY SURE THE BRACE i was sent is…
I'M PRETTY SURE THE BRACE i was sent is the wrong size. Tried calling several times to discuss. Never able to speak to anyone. KEVIN WOLFE
Response from BraceLabOct 20, 2025
We are sorry to hear that the brace might be the wrong size. Our phone number to reach out to is (888)235-8221 and our hours are 9 am - 5 pm ET. Please either give us a call there or email our support team directly to sort this out.
Lonnia
Oct 20, 2025
BEST brace/life changing for my husband's drop foot
My husband has drop foot from having sepsis. He was fitted for an AFO brace post discharge from rehab. He wore it for awhile then started just using his cane. I saw BraceLab on a morning show and decided to give it a try. This brace has been life changing! Prior to sepsis, we used to be active and walked 3 miles daily. With this brace, he is now walking without his cane, he's stable and even says he thinks we could start walking again. This has been a huge blessing for us!
Response from BraceLabOct 20, 2025
We're so glad to hear that the brace has been life-changing for your husband! It's wonderful that he's walking without his cane and feeling stable. We appreciate you sharing your experience.

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BraceLabReviews of bracelab.com

BraceLab reviews

Minimal pain.

The product I order was not the product…

I really like the knee brace

The brace hurts the base of thumb when…

Hard molded plastic pinches skin; add padding

Good functionality

I'M PRETTY SURE THE BRACE i was sent is…

BEST brace/life changing for my husband's drop foot

About BraceLab

About these reviews

More in Health Equipment, North Carolina

Aeroflow Urology

Aeroflow Breastpumps

Sell CGM

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BraceLab reviews

Minimal pain.

The product I order was not the product…

I really like the knee brace

The brace hurts the base of thumb when…

Hard molded plastic pinches skin; add padding

Good functionality

I'M PRETTY SURE THE BRACE i was sent is…

BEST brace/life changing for my husband's drop foot