Kristen
Customer service experience
Attempted to make a purchase but for some reason it was either cancelled or never went though. I reached out to customer service multiple times for assistance with my order and the issue was never resolved. I reached out multiple times and I never heard back from BPIs team regrading my issue. Wish the customer service could step it up so I could support the company 🤷🏻♀️
Response from BPI SportsMar 7, 2018
Hello Kristen, My name is Rodrigo, a Customer Experience Specialist, with BPI Sports. I am reaching out to apologize on behalf of BPI Sports and to hopefully set up a time to talk a bit more in depth about this negative experience with us in the hopes to set things right. We would love to have your support back. I can be reached Monday-Friday 9am-5pm EST at (954)926-0900 or via email at [email protected]. Hope to hear from you soon. Rodrigo,



