Brent P.
Great products, horrible customer service....
I would like to think that their products are pretty good however their customer service is terrible. They sent me out the wrong product and after 3 weeks of waiting for the correct product I am now having to contact them again to ask them where the heck it's at. I know mistakes happen but it's all about how you rectify the problem. My problem is still unresolved and it is very frustrating. I just sent them another email today so hopefully someone will get off their butts and send me what I paid for
Response from BPI SportsMar 9, 2018
Hello Brent, My name is Rodrigo, a Customer Experience Specialist, with BPI Sports. I am reaching out to apologize on behalf of the company and to hopefully set up a time to talk about this negative experience in the hopes to set things right. I can be reached Monday-Friday 9am-5pm EST at (954)926-0900 or via email at [email protected]. Hope to hear from you soon. Rodrigo,



