BoxReviews of box.com

Suspected of sharing personal information and confidential conversations with end client without permission.

I have 3 users in business plan but it limits only 1TB. not good for business.

We're paying $1500 a year for just 600 GB of storage with no option available to increase storage. Have found an alternate solution to replace Box and am never going back. Is stunning how terrible this company is at customer service.

If you want to get to know your city, Box now is your courier. You will be chasing your shipment for days. They will send it not where it is indicated, but where it is convenient for them. Never use this courier voluntarily.

Una vergogna 55 euro per una spugna per lavare i piatti....

Lost 98% of my files, terrible customer service, slow in coming back to help, moving over to someone else as soon as they pull their finger out. Update. They have solved my issue by not gaining any of my work back. I would suggest staying away from Box as a safe option and am now in the process of taking them to court. Avoid at all costs. If I could give no stars on this I would. Awful.

Una stella perché meno non si può. €54 per ricevere un pugno di sassi e 2 cose inutili di plastica inutili valore forse 5 euro. Truffatori.

I’ve been using Box with an Enterprise Plus subscription, paying over €1600 annually, and the support has been nothing short of terrible. For over a month, I’ve been dealing with issues related to upload limitations and a failed migration of 13TB of data. Despite repeated attempts to get help, I’ve been bounced between multiple support agents with no resolution. The biggest frustration is the rate limitation placed on my account. Even after upgrading to a higher plan, I was told the issue would be resolved by a certain date, but it wasn’t. Every time I try to get help, I’m asked to provide logs and captures, and even after doing so, nothing gets fixed. The response time is slow, and it feels like they’re more interested in passing the problem around than actually solving it. If you rely on Box for your business, be prepared for serious delays and poor support. I expected much more from a premium service, but the experience has been a nightmare. I’ll be looking for alternatives that offer better customer care and service reliability.