BoutiquecarsmiamiReviews of boutiquecarsmiami.com

Terrible They scam you and threaten you.

Complete scam! 112 dollars became 440 dollars! They try to scam you with your driving license. International license was not good they said. It is BS. The Dutch license is even enough! NEVER THIS COMPANY AGAIN

Terrible, absolutely terrible. Rented a car for 350 dollars and they tried to scam me and my friend for 1800 dollars both. Left and rented a car somewhere else. They prey on the weak and hope you are desperate enough to say yes when they up your price x6. After flying for 14hrs they think you’ll accept it. Never book here and save yourself the stress.

Booked a car from uk. Said £160. Tried to charge up $900. Complete scam. They didn’t give a crap. We left, went back to airport and got another car. Don’t bother with this scam business

J'ai été aussi victime de cette arnaque J'ai été également victime de cette location de voitures ce 14 avril 2026 . En premier lieu ÉVITER LA! Elle m'a pris 2 fois 415$ : une fois parce que soit disant je n'avais pas mon permis de conduire international et deuxième fois pour me coller une assurance soit disant obligatoire . Elle m'a fait attendre plus de deux heures au comptoir. J'ai bien précisé que je ne voulais pas son assurance mais elle m'a dit si tu ne prends pas l'assurance tu n'auras pas de voiture ! Et elle ne m'a pas regardé mon permis de conduire international mais elle m'a facturé la même somme soit au total 840$ et bien entendu la réservation en ligne disait bien qu'il n'y avait rien à ajouter le jour de la prise en charge . Cette réservation a été faite par l'intermédiaire de TRIP.com, je les ai déjà contacté deux fois mais pas de résolution encore à cette arnaque. Je suis tenace et je ne lâcherai rien à cette voleuse ! Bien à vous

Booked a car on line for 60 dollars. It said all fees included. When picking the car up I was presented with a 356 dollar bill. Complete scam. I ended up with no car. Avoid at all cost. Do not rent from boutique rental car

I strongly advise against renting from Boutique Rent a Car in Miami. They lure customers in with attractive prices online, only to claim upon arrival that there are no cars available — or worse, that you’ve been marked as a “no-show” if you arrive even an hour later than the indicated pickup time. At an international airport, delays are completely normal. Flights get delayed, immigration takes time, luggage can take forever. Penalizing customers for that is unacceptable. This feels like a classic bait-and-switch tactic. The low rates seem designed to get you through the door, only for the situation to suddenly “change” once you’re there and have little alternative. On top of that, the office was dirty and unprofessional, and the level of service was practically non-existent. There was no effort to find a solution, no customer care, no sense of accountability. Overall, a very shady operation. Save yourself the stress and book with a reputable company instead.

WARNING: Avoid “Boutique” Car Rental in Miami – Scam Tactics and Zero Respect My family and I had one of the worst rental experiences ever with a company called Boutique in Miami, Florida, on December 25, 2025. The way this business operates feels like a complete scam and people need to be warned before they book here. We had reserved several vans more than two months in advance for a family trip, and our reservation was fully confirmed. When we arrived, the woman at the front desk treated us with an extremely disrespectful and arrogant attitude from the moment she started speaking with us. She claimed that our vehicle had been in an accident and that it was “impossible” to give us the van we had reserved, showing a random photo that did not include any reservation number or proof that it was actually our vehicle. Instead of trying to help or offer a solution, she repeated aggressively that there was “no solution,” raising her voice and talking down to us as if everything was our fault. When I calmly suggested that they rent us the same van we were returning (which was actually more expensive and clearly not in my favor), she responded with sarcasm and bad faith, saying that I was “not doing her a favor” and that she would not give us any kind of discount, even though the vehicle she was offering at that moment was cheaper than what we had originally reserved. I explained that I was stressed because this was a long‑planned family trip and that our reservation had been made well in advance, but she simply ignored me and stared at her screen. She said she would charge whatever price appeared on her computer and that was it. When I continued insisting, still respectfully, she suddenly threatened to call the police, accusing me of having an “aggressive tone,” even though I never insulted her or raised my voice. When my husband arrived, naturally upset because we were clearly being taken advantage of, she repeated the same accusation and immediately called the police. The most shocking part is that when the officers arrived, they mentioned that they receive calls from this same rental company almost every day, which says a lot about how often they have conflicts with customers. On top of all this, their prices are completely deceptive. They advertise one amount online, but once you are at the counter they start inflating the total with all kinds of “mandatory” extras: tours, insurances, fees, and charges that were never clearly disclosed in the original reservation. Other customers have reported similar hidden fees and abusive charges, which confirms that this is not an isolated case but a pattern of behavior. For your own peace of mind and your wallet, do not rent from Boutique in Miami. Look for a reputable, well‑known rental company instead and avoid risking your family trip and your money with a business that uses deceptive practices, disrespects customers, and has frequent police involvement due to the way they treat people.