Bounce CurlReviews of bouncecurl.com

Leaves my hair soft, full of body and shiny. Love this product!

Customer service contacted me to say they will refund the shipping I originally paid (€24.32 from USA to Ireland) and the €20.19 import duties I had to pay by DHL, which I appreciate very much. The €23.50 return postage from Ireland will not be paid however.

Total rip-off!!do not buy if you're in Europe! -- I bought a brush on july 14 and it was shipped on the 23rd. Since then the tracking that they offer us showing conflicting information between a1 and dhl, with one saying that the delivery was no possible and the other saying that the item is still in transit in Switzerland. (!) ( I reached out first on august 10, and shipping support stated that international shipping took over 30 business days. So I waited until sept the 7th to reach out again, asking for a refund (given that the item was insured), and I got the same canned answer. Their customer support is non existent and they just take your money and refuse honor their refund policies. -- update Dec 12th 2024: After I posted the review here their customer support reached out to me stating that the package had been returned to the US and that I should get the refund once they received it. Well, after 3 and a half months I haven't received any refund. Customer support claims they haven't received the package. Since the package was never delivered to me I don't have a way to track it. So if you want to get ripped off... feel free to spend your money here.

£16 delivery to UK plus you have to pay an extra £1 to insure the postage? For £16 you would absolutely expect the shipping to be insured but Bounce Curl say if you don’t pay the extra £1 it’s not insured if it goes missing or gets damaged. So this then makes the £22 brush £39!!! Wild!

Hjælpsom og grundig kundeservice, der slet ikke er købs orienteret. Nemt overblik på hjemmesiden. Hurtigt levering

Love my curls when I use bounce curl! Takes the guess work out of what is needed and delivers great curls.

Five stars!! Wonderful products smells amazing

I haven’t get chance to explore their all products because I only ordered travel size packages so can’t say much because I use other brands products in between so can’t make judgment but I like the jell, clarifying shampoo and turmeric mask.I just started the hair grow pills so Let’s see but overall all it’s good clean products definitely going to try in future as soon I finished with products.