Mike P.
Good
Great customer service

Bottle POS is a cloud-based POS system built specifically for liquor stores. Bottle POS was created and designed by liquor store owners to tackle the day-to-day challenges of running their stores.
Bottle POS (bottlepos.com) has 465 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Mike P.
Great customer service
Parth G.
Good service
Kim M.
Peyton with Tech support and Ciara with Account Services were both awesome and helped me solve a problem and provided excellent service
Kyle
Crystal found the solution to our problem and was excellent. The problem is that it took multiple weeks and a handful of techs until we finally got to Crystal who ACTUALLY fixed our issue. Hire more people like Crystal, get better initial programmers, don't over-promise and under-deliver on your Point of Sale. We'll be done with PoSNation and BottlePoS soon.
Michael H.
prompt responses and fixed issues immediately. Also pointed me to the real issue, which was our internet connection. Now have service provider checking their network for issues.
Neel B.
clear voice, no loud chatter in the background and knowledgeable and patient.
danny T.
Exelent services always responsible for any time any problems always resolve the issues
KG
I had a very disappointing experience with BottlePOS due to their bait-and-switch tactics. Initially, I dealt with Dan, who assured me that if I placed my order immediately, the company would provide an $800 rebate. He also promised that they would honor a billing authorization to charge me in February, understanding that I would be away on vacation until September. Trusting Dan’s assurances, I went ahead and placed the order, making the necessary credit card payments. However, shortly after, a supervisor called me and informed me that they could not provide the additional three-month billing extension as previously agreed. This left me feeling misled and frustrated, as I had relied on the original terms to make my decision. The lack of consistency and transparency in their communication is unacceptable. It's disappointing to see such unethical practices, and I would caution others to be wary of promises made by Bottle POS representatives.
Response from Bottle POSJun 18, 2024
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you’ve experienced due to a misunderstanding between the initial assurances and the subsequent communication. Your feedback is invaluable, and we take it seriously. Transparency and consistency are core values at BottlePOS, and we appreciate your candid feedback. We are committed to improving and ensuring our customers receive accurate information from the outset. Rest assured, we are actively reviewing our internal processes to prevent such situations in the future.