Mohammed H.
Excellent Support
Actually the support was very kind and helpful

BotPenguin is a generative no-code AI agent platform that automates customer engagement across 6+ channels like WhatsApp, Instagram, Telegram, Facebook, websites, and SMS.It offers multilingual AI agents, chatbots, and voice bots with live agent handoff and a unified inbox to manage real-time conversations. Designed to understand intent, BotPenguin triggers business actions automatically, helping teams reduce manual work and improve response times.With 80+ integrations across CRMs, calendars, payment systems, and AI tools, it fits easily into existing workflows. Certified for GDPR, HIPAA, CCPA, and ISO, BotPenguin ensures strong compliance and enterprise-grade security across all customer touchpoints.BotPenguin enables scalable, AI-driven communication. Socially responsible, every subscription supports global animal welfare, reflecting a belief that meaningful technology should also be compassionate.
BotPenguin (botpenguin.com) has 44 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Mohammed H.
Actually the support was very kind and helpful
Sheryl M.
If you're a 'no-code' builder like me this is definitely worth taking a look. It has a relatively easy user interface and only took a few days to build an agent for a fairly complex business process. Customer Support are great and helped me get it over the line, to the point where it performed well in user testing. However, I ultimately ended up going somewhere else because I didn't have confidence in the technical design and how the agent was gobbling through my ChatGPT token limit. It wasn't sustainable or scalable and their dev team don't seem to get it.
Amol G.
Happy to collaborate with best WhatsApp Bot service provider. Support is awesome and onboarding process is simple. Special thanks to Naman for his continuous support. Thank you BotPenguin.
Kamil
Wow, really wow… After searching for half a day for a good AI chatbot that offers decent features at a reasonable price, I finally found one. I’m still testing it for now, but BotPenguin seems to have the best offer and the best solution. I will definitely get the King plan to generate more leads. Huge respect for supporting even small businesses by giving them such a great level of automation.
Danial
Very good and regular support
Customer from South A.
I’ve had the absolute best experience working with the BotPenguin team. They are always available, incredibly responsive, and their support is second to none. Feedback is always timely, and they go above and beyond to ensure every query or request is addressed quickly and professionally. Their development team is outstanding — knowledgeable, innovative, and always willing to help. Before choosing BotPenguin, I did extensive research and felt confident moving forward with them, and I can honestly say I’m extremely happy I did. Their technology continues to evolve, and it really feels like we’re always ahead of the curve because of it. Of course, like any platform, there are a few features that could be enhanced, but that’s by no means a deal breaker. The overall experience and the results we’ve achieved far outweigh any small limitations. Recently, they helped us implement a custom WhatsApp bot that has just gone live, and we’re excited to put it to the test. If it performs as well in production as it did in the testing environment, it’s going to be a huge success. I’m one very happy customer and would highly recommend BotPenguin to anyone looking for reliable, forward-thinking chatbot solutions backed by an exceptional team.
customer
I have had an amazing experience with the team and love how they have helped me out with everything .
Piyush
It was nice their team tries best to solve the query of the customers as soon as possible. Recommend everyone to try Botpenguin.