BotBuildersReviews of botbuilders.com

I purchased a ticket for Connect but was unable to attend due to ongoing medical and legal issues related to my previous job. What disappointed me wasn’t the event itself (since I didn’t attend), but the follow-up experience. I received multiple emails assuming I was present at the event (“you’re here,” “thanks for showing up”)- after the event, followed by requests to leave a positive review. This suggests a lack of segmentation and awareness of actual attendee participation. When I reached out to the team, responses were polite but rigid, with no meaningful flexibility or alternative options offered given my situation. From the outside, the system feels optimized for scale rather than individual circumstances. That may work for many, but in my case it created a disconnect between the messaging and the actual experience. Just something for others to be aware of.