Boston MarketReviews of bostonmarket.com

1 hour before my Christmas themed wedding I received a call that the credit card I had used to purchase my wedding food was declined. I had used gift cards to purchase all three of our orders. We owed Boston Market $0. To ensure my guests had food I paid on my credit card. After talking with the local shop it turned out that they had also cancelled one of my orders. It was already paid for!!!! and now a good bit of what we had ordered was unavailable. I let the local shop know I was due a refund but a month later I am still out 1000+ dollars over this and now am going thru the aggravation of Credit dispute and with my luck small claims court. Stay away!!!!!!

Rotisserie chicken is very good here. So soft and tender meat.

11717 N. Central Expressway in Dallas, TX. Taking online orders on 12/11/2021, take your money, but the store was CLOSED. No one locally or at corporate answers phones, emails, social media posts, direct messages or anything else. SCUMBAG THIEVES. Do not spend your money with this shady corporation, they will straight up steal your money and not provide the goods and services you paid for.

I had an early Thanksgiving dinner and decided to try the catering menu. I first went there a week before and got a single turkey dinner to try it out and it was great. I ordered 2 trays of turkey breast, one tray of chicken, and a tray of mixed vegetables. The only thing that tasted like Boston Market was the Chicken. The Turkey breast tasted and looked weird, like it wasn't fresh and microwaved from being frozen. It was dry. The mixed vegetables were undercooked and loaded with black pepper, which was not the way they tasted when I had the single meal. The chicken was great. Very little of the turkey was eaten, and it wasn't cheap! On another note, the parking lot is a trip disaster with potholes and stones everywhere. The appearance of this market needs a lot of love!

i went to Boston Market in Homewood ill and fell in the parking lot where there is a sewer cover that i stepped on and the top flipped over causing me to fall the manager Marsha came out and helped me up. The company never called to see how i was doing.

I get delivery from here a lot because I love the food. Unfortunately, they've managed to mess up my order every single time. Something is always missing or wrong. Last time we ordered a sandwich combo but we didn't get the side or drink. They also didn't give us the gravy for the mashed potatoes or the cornbread, the cilantro lime rice was unedible, and they gave us regular chicken instead of garlic parmesan. The receipt had our correct order on it. It always does. We just never get what we pay for. I thought it was a simple mistake the first few times but now I find that hard to believe after it's happened many times over two years. The food quality isn't consistent either but it's almost always good so it's not a big deal.

I placed on order online of half barbecue dark, corn, mash potatoes, with extra sides of mac n cheese, and southwest cob salad. iI usual check my order. I arrived home to eat, to find a empty spot on my tray, where the mash potatoes should have been. The southwest cobb salad came with lettuces, cheese, and croutons only... what a waste of my time and money😡

We went to Boston Market Saturday. I can't believe it was horrible. This is the first time we've ever had bad food in years. The potatoes weren't real they were instant. Macaroni and cheese was watered down and just awful. I was there a few months back the food has always been great. They said stuffing is seasonal Saturday at last visit. I can assure you I have had stuffing there back last time and it wasn't Thanksgiving. I won't be going to the Saugus, RT, Broadway location again anytime soon. What a shame they used to be phenomenal.