BosmaReviews of bosmasmarthome.com

I initially received incorrect item, but once I contacted Customer Service, the correct item was sent promptly. Upon receipt of correct item, it was very easy to setup and use the Gateway. There was something I found strange though, there was no paperwork, item packaging or anything in the shipping envelope except the Gateway itself. Luckily it was very easy to search the internet and find what I needed to get the Gateway up and running. So the no paperwork, box issue is the only reason for the 4 star review. The Gateway has worked flawlessly ever since I hooked it up. 2 thumbs up and high five!

The combination doorbell with fingerprint recognition and deadbolt actuator are a good value. At first, I connected the lock to the door, then connected it through a Bosma hub. The device would work manually, but was unable to connect it to voice assistants, (Alexa or Google). This is even though the hub was recognized. Once I connected the camera/doorbell to power, then I was able to quickly and easily get voice control to work. The connection has been operational for approximately three days in total now, and have only once had to reset my voice activation sequence, as the lock/hub was unable to understand my voice activation code. Once I easily reset the code, the devices are again responding correctly.

I was first introduced to Bosma through their crowdfunding startup. I've now purchased the Aegis Smart Deadbolt Lock, the Sentry Camera Doorbell, and the Fingerprint Scanner attachment. I had a few problems getting them all integrated together and ended up "bricking" the Sentry (they had to send me a replacement). They provided quick efficient service considering we are in the middle of a global pandemic. They walked me through troubleshooting integrating all of the modules together and helped me get them all working.

I highly recommend the Bosma aegis and doorbell. Though I have not gotten the doorbell connected yet will be having an electrician come in to do that for me soon. My only wish would be Bosma get on the HomeKit list of Apple. One of my favorite features is the auto unlock feature on the aegis lock.

Once I learned the app, including the new one (the learning curve for me was rather high), it was easy. Had some trouble with blue tooth connections. Now that it is working, I have no complaints. Directions could be made simpler.