BosmaReviews of bosmasmarthome.com

I would like to return the order. How can I do this. Moving to my daughters place. Cannot use the camera

Camera doesn't connect and are malfunctioning right out of the box.

Regarding their Aegis product: In the two years I had it, it failed 3 times. The final time it failed it was out of warranty, but thankfully my credit card's extended warranty coverage reimbursed me for the cost. The keypad/fingerprint reader did not work more than 50% of the time. Furthermore, if you need tech support, it is nearly impossible to reach someone live, and there is not even a voice mail box.

Still haven't responded to my email.

Couldn’t get the camera to pair.

They are selling products that are still under development, do not work as advertised, and have no printed instructions except for their app. There are no instructions on how to use their app either.

No action has been taken to replace my defective door sensors or refund my money. This is extremely disappointing given that I have been a repeat customer and had planned to continue to be so. Yet, I've never been given a return authorization despite repeated and lengthy email contacts. I tried to connect as instructed but was unsuccessful. I suggested comping me with the pet camera that I unsuccessfully tried to order. Nothing.

I have asked now 4 times on how toreurn my Bosma. The instructions are totally in Spanish, which I do nto speak and it appears I need to attach the camera to my door bell which I do not have. I have gotten not replies. We were thinking of having Bosma security throughout our home, but now....not